PRACTICE TEST QUESTIONS AND DETAILED
BUSINESS MANAGEMENT THEORY AND
APPLICATION BREAKDOWN FULL REVIEW
◉ Autonomy. Answer: degree to which the job allows freedom to
schedule the work and procedures for carrying it out
◉ Feedback. Answer: the degree to which the job activities gives
clear info about the effectiveness of the individual's performance
◉ Formula for MPS (motivating potential score). Answer:
◉ Participation. Answer: Entails giving employees a voice
◉ Empowerment. Answer: enabling workers to set their goals, make
decisions, and solve problems
◉ Ways to empower people include. Answer: articulating a clear
vision,
modeling successful behaviors, Sending positive messages, giving
feedback
,◉ Variable work schedules. Answer: compressed work schedule:
working a full time job in less than five days
◉ Extended work schedules. Answer: work schedule that requires
relatively long periods of work and long periods of paid time off
◉ Flexible work schedules. Answer: give employees more personal
control over the hours they work
◉ Alternative workplace. Answer: Telecommuting: when employees
work off-site. This reduces absenteeism and turnover
◉ incentive system. Answer: plans in which employees can earn
additional compensation in return for certain types of performance
◉ indirect compensation. Answer: employee benefits provided as a
form of compansation
◉ perquisites. Answer: Special privileges awarded to selected
members of an organization, usually top managers
◉ awards. Answer: awards are used for outstanding performance
, ◉ One thing that you noticed from the survey is that employees'
growth need strength tends to consistently be quite high. What does
this mean to your job redesign initiative?
A. Your interventions to the core job characteristics are unlikely to
be effective.
B. Your interventions to the core job characteristics are likely to
work well for some jobs, such as dishwashers, but not all of them,
such as hosts/hostesses.
C. Your interventions to the core job characteristics are likely to
work well with some employees, but not for others.
D. Your interventions to the core job characteristics are likely to be
effective.. Answer: Correct Your interventions to the core job
characteristics are likely to be effective.
◉ After carefully considering the most recent employee survey
results, you decide that the core issue that you need to address to
improve employee motivation is that employees do not seem to
know how they are doing relative to what is expected of them.
Knowing this, which critical psychological state will you be most
targeting in your job redesign initiative?
A. Growth need strength
B. Knowledge of the actual results of work activities
C. Experienced meaningfulness of the work