STUDY GUIDE COMPLETE MANAGEMENT
PRINCIPLES AND PRACTICE QUESTIONS
◉ Resources used by managers. Answer: human, financial, physical,
information
◉ sources of competitive advantage. Answer: innovation,
distribution, speed, convenience, first to market, cost, service,
quality, branding
◉ Managers Goals. Answer: - enhance behaviors and attitudes
- promote citizenship
minimize
- dysfunctional behaviors
- drive strategic execution
◉ interactionism. Answer: our behavior can be explained by who we
are and the type of an environment we are in
◉ interactionism focuses on.... Answer: how individuals and
situations interact continuously to determine individuals behavior
, and attempts to explain how people select, interpret, and changing
various situations
◉ Globalization. Answer: the internationalization of business
activities and the shift towards and integrated global economy
◉ factors that increase globalization. Answer: - advances in
communication and transportation
- business have expanded internationally to increase their markets
- control of labor, distribution and distribution costs
- increased international competition
◉ diversity. Answer: the variety of observable and unobservable
similarities and differences among people
◉ surface level diversity. Answer: observation differences
◉ deep level diversity. Answer: individual differences that aren't
seen
◉ intersectionality. Answer: simultaneous membership in more than
one demographic group