CPI CERTIFICATION TEST ACTUAL PAPER
2026 QUESTIONS WITH VERIFIED
ANSWERS GRADED A+
◉ Two ways that an individual can act out. Answer: Verbal and
Physically
◉ 4 Crisis development/behavior levels. Answer: 1. Anxiety, 2.
Defensive, 3. Acting Out, 4. Tension Reduction
◉ 4 Staff attitudes/Approaches. Answer: 1. Supportive, 2. Directive, 3.
Nonviolent Physical Crisis Prevention, 4. Therapeutic Rapport
◉ Verbal Escalation Continuum. Answer: 1. Questioning, 2. Refusal, 3.
Release, 4. Intimidation, 5. Tension Reduction
◉ What's the value of learning the 4 levels of staff attitude?. Answer:
Avert a crisis, intervene early and appropriately, Don't over/under react.
◉ Team versus Solo Intervention. Answer: 1. Litigation
2. Safety
3. Professionalism
◉ Reasons for using the CPI Supportive Stance?. Answer: 1. Safety
2026 QUESTIONS WITH VERIFIED
ANSWERS GRADED A+
◉ Two ways that an individual can act out. Answer: Verbal and
Physically
◉ 4 Crisis development/behavior levels. Answer: 1. Anxiety, 2.
Defensive, 3. Acting Out, 4. Tension Reduction
◉ 4 Staff attitudes/Approaches. Answer: 1. Supportive, 2. Directive, 3.
Nonviolent Physical Crisis Prevention, 4. Therapeutic Rapport
◉ Verbal Escalation Continuum. Answer: 1. Questioning, 2. Refusal, 3.
Release, 4. Intimidation, 5. Tension Reduction
◉ What's the value of learning the 4 levels of staff attitude?. Answer:
Avert a crisis, intervene early and appropriately, Don't over/under react.
◉ Team versus Solo Intervention. Answer: 1. Litigation
2. Safety
3. Professionalism
◉ Reasons for using the CPI Supportive Stance?. Answer: 1. Safety
