MGMT 301 Chapter 1 Questions and Answers
manager
person who supports and is responsible for the work of others; administers
systems/structure, maintains; relies on control; considers short-range view; asks
"How?" and "When?"; maintains status quo; does things "right."
first-line manager
supervise non-managerial staff; serves as a team leader or supervisor
middle manager
oversee relatively large departments or divisions; may hold titles like Director,
Plant Manger, or Regional Sales Manager
top managers
guide organizational performance, in whole or in part; Hold titles like CEO, CFO,
CIO, COO, President, or Vice President
Leader
, innovates, focuses on people, develops, inspires trust, considers long-range view,
asks "what?" and "why?"; challenges status quo, does the "right thing"
board of directors
elected by stakeholders to represent their interests; supervise CEOs
governance
oversight of top management by a board of directors/board of trustees
accountability
being required to show performance results to a supervisor; a cornerstone of
managerial performance; in the traditional organizational pyramid, accountability
flows upward
dependency
always linked to accountability; even as a manager is being held accountable to his
superiors, he is also dependent upon others to do the required work
effective manager
manager
person who supports and is responsible for the work of others; administers
systems/structure, maintains; relies on control; considers short-range view; asks
"How?" and "When?"; maintains status quo; does things "right."
first-line manager
supervise non-managerial staff; serves as a team leader or supervisor
middle manager
oversee relatively large departments or divisions; may hold titles like Director,
Plant Manger, or Regional Sales Manager
top managers
guide organizational performance, in whole or in part; Hold titles like CEO, CFO,
CIO, COO, President, or Vice President
Leader
, innovates, focuses on people, develops, inspires trust, considers long-range view,
asks "what?" and "why?"; challenges status quo, does the "right thing"
board of directors
elected by stakeholders to represent their interests; supervise CEOs
governance
oversight of top management by a board of directors/board of trustees
accountability
being required to show performance results to a supervisor; a cornerstone of
managerial performance; in the traditional organizational pyramid, accountability
flows upward
dependency
always linked to accountability; even as a manager is being held accountable to his
superiors, he is also dependent upon others to do the required work
effective manager
