HSA 3110 EXAM 3 QUESTIONS AND ANSWERS
Management refuses to provide a designated bulletin board for union activity notices. This is a violation
of - CORRECT ANSWER✅✅Union activity clause
Negative sanctions for workers include - CORRECT ANSWER✅✅demotions, suspensions, and written
reprimants
T/F Salary and benefits are generally accepted as the strongest forces motivating employees to perform
- CORRECT ANSWER✅✅False
The secondary participants in a conflict can be identified as - CORRECT ANSWER✅✅Those individuals or
groups called in to take an active role
A union and management agree to settle their issues and enter into a new labor union contract through
binding arbitration in order to avoid a strike. This is an example of the conflict strategy of - CORRECT
ANSWER✅✅Limitation of conflict
A collective bargaining agreement (union contract) specifies the jobs covered by the agreement. This
part of the contract is referred to as - CORRECT ANSWER✅✅Recognition clause
Which of the following practices is NOT consistent with the appreciative inquiry approach to motivation
and conflict reduction? - CORRECT ANSWER✅✅Collective bargaining contract renewal sessions begins
with a review of the past two years' grievances
Conflict within the work organization is - CORRECT ANSWER✅✅an inevitable component of cooperative
action; that is, can always be expected
It is essential for every healthcare organization to have work rules and personnel policies because -
CORRECT ANSWER✅✅they are needed to guide employee behavior and provide the basis for
consistent treatment of employees
, T/F The prospect of negative sanctions is the most effective means of ensuring employee compliance
and performance - CORRECT ANSWER✅✅False
The situation in which a teachers' union goes on a short strike at the beginning of every school year is an
example of the conflict strategy of - CORRECT ANSWER✅✅Routinization of conflict
A collective bargaining agreement (union contract) specifies the jobs covered by the agreement. This
part of the contract is referred to as: - CORRECT ANSWER✅✅Recognition clause
A collective bargaining agreement (union contract) specifies that individuals in covered jobs must join
the union. This part of the contract is referred to as: - CORRECT ANSWER✅✅Union security clause
A collective bargaining agreement (union contract) specifies that management may implement work
rules. This part of the contract is referred to as: - CORRECT ANSWER✅✅management rights clause
Management refuses to provide a designated bulletin board for union activity notices. This is a violation
of: - CORRECT ANSWER✅✅union activity clause
A teachers' union postpones its strike actions until the first day of classes for the school year. This is an
example of the conflict strategy of: - CORRECT ANSWER✅✅expansion of conflict
A union and management agree to settle their issues and enter into a new labor union contract through
binding arbitration in order to avoid a strike. This is an example of the conflict strategy of: - CORRECT
ANSWER✅✅limitation of conflict
Conflict within the work organization is: - CORRECT ANSWER✅✅an inevitable component of
cooperation action; that is, it can always be expected
It is essential for every healthcare organization to have work rules and personnel policies because -
CORRECT ANSWER✅✅they are needed to guide employee behavior and provide the basis for
consistent treatment of employees
Management refuses to provide a designated bulletin board for union activity notices. This is a violation
of - CORRECT ANSWER✅✅Union activity clause
Negative sanctions for workers include - CORRECT ANSWER✅✅demotions, suspensions, and written
reprimants
T/F Salary and benefits are generally accepted as the strongest forces motivating employees to perform
- CORRECT ANSWER✅✅False
The secondary participants in a conflict can be identified as - CORRECT ANSWER✅✅Those individuals or
groups called in to take an active role
A union and management agree to settle their issues and enter into a new labor union contract through
binding arbitration in order to avoid a strike. This is an example of the conflict strategy of - CORRECT
ANSWER✅✅Limitation of conflict
A collective bargaining agreement (union contract) specifies the jobs covered by the agreement. This
part of the contract is referred to as - CORRECT ANSWER✅✅Recognition clause
Which of the following practices is NOT consistent with the appreciative inquiry approach to motivation
and conflict reduction? - CORRECT ANSWER✅✅Collective bargaining contract renewal sessions begins
with a review of the past two years' grievances
Conflict within the work organization is - CORRECT ANSWER✅✅an inevitable component of cooperative
action; that is, can always be expected
It is essential for every healthcare organization to have work rules and personnel policies because -
CORRECT ANSWER✅✅they are needed to guide employee behavior and provide the basis for
consistent treatment of employees
, T/F The prospect of negative sanctions is the most effective means of ensuring employee compliance
and performance - CORRECT ANSWER✅✅False
The situation in which a teachers' union goes on a short strike at the beginning of every school year is an
example of the conflict strategy of - CORRECT ANSWER✅✅Routinization of conflict
A collective bargaining agreement (union contract) specifies the jobs covered by the agreement. This
part of the contract is referred to as: - CORRECT ANSWER✅✅Recognition clause
A collective bargaining agreement (union contract) specifies that individuals in covered jobs must join
the union. This part of the contract is referred to as: - CORRECT ANSWER✅✅Union security clause
A collective bargaining agreement (union contract) specifies that management may implement work
rules. This part of the contract is referred to as: - CORRECT ANSWER✅✅management rights clause
Management refuses to provide a designated bulletin board for union activity notices. This is a violation
of: - CORRECT ANSWER✅✅union activity clause
A teachers' union postpones its strike actions until the first day of classes for the school year. This is an
example of the conflict strategy of: - CORRECT ANSWER✅✅expansion of conflict
A union and management agree to settle their issues and enter into a new labor union contract through
binding arbitration in order to avoid a strike. This is an example of the conflict strategy of: - CORRECT
ANSWER✅✅limitation of conflict
Conflict within the work organization is: - CORRECT ANSWER✅✅an inevitable component of
cooperation action; that is, it can always be expected
It is essential for every healthcare organization to have work rules and personnel policies because -
CORRECT ANSWER✅✅they are needed to guide employee behavior and provide the basis for
consistent treatment of employees
