SW 500 FOUNDATION SOCIAL WORK SKILLS AND INTERVENTIONS
EXAM 1 QUESTIONS AND ANSWERS
Intentional Interviewing - CORRECT ANSWER✅✅There are many ways to deal with a situation -- there is
no one single right answer.
• a good therapist is able to choose many possible responses to any client issue
• the therapist has to have the skill level to choose the response that best fits the clients specific needs
• choosing the best response (out of many possible responses) that fits your clients unique needs
Cultural Intentionality - CORRECT ANSWER✅✅Similar to Intentional Interviewing, but deeper.
This concept is about the therapist's awareness and understanding that a single therapeutic approach
may have very different meanings and effects with different populations.
• Cultural Intentionality understands that the same skills may have different effects on people with
different individual and cultural backgrounds.
• It is the understanding that different cultural groups may require differing approaches to the
interview.
Level 1 Competence: Identification and Classification - CORRECT ANSWER✅✅Ability to identify and
classify interviewing behavior. Most often done by observing others' behavior.
Level 2 Competence: Basic Competence - CORRECT ANSWER✅✅Being able to perform the skills in an
interview. Demonstrating that you can use both open and closed questioning and other basic
communication skills
Level 3 Competence: Intentional Competence or Active Mastery - CORRECT ANSWER✅✅Intentional
interviewing demands that you have a variety of skills that you can use for specific purposes. Means that
you can produce specific client results from your interviewing leads and behavior.
Level 4 Competence: Teaching Competence - CORRECT ANSWER✅✅Ability to teach skills to others - not
necessary for this course.
, Organizational Structure - CORRECT ANSWER✅✅An organizational structure defines how activities such
as task allocation, coordination and supervision are directed toward the achievement of organizational
aims.
• every agency will have its own strengths and weaknesses
According to the National Association of Social Workers (NASW) - CORRECT ANSWER✅✅The primary
mission of the social work profession is to enhance human well-being and help meet the basic human
needs of all people with particular attention to the needs and empowerment of people who are
vulnerable, oppressed, and living in poverty.
According to the Council on Social Work Education (CSWE) - CORRECT ANSWER✅✅A key competency
of the social work profession is to advance human rights and social and economic justice.
• Social justice refers to the creation of social institutions that support the welfare of individuals and
groups
Generalist Intervention Model (GIM) - CORRECT ANSWER✅✅In the practice setting Social Workers
utilize the generalist intervention model. The generalist intervention model is a multilevel approach that
allows social workers to work within a variety of environments, whether it be on a micro, mezzo, or
macro level.
Videos:
https://www.youtube.com/watch?v=tcghtMrTw8o&index=6&list=PL035FFC4493D1687E
Exploration & Engagement - CORRECT ANSWER✅✅• Greeting the client
• Demonstrating effective attending skills
• Discussing agency services and client expectations
• Client needs to know the rules and conditions of organizational structure
• Deciding if the agency and worker can help
By truly engaging clients as partners, the social worker demonstrates the value of individual worth and
dignity.
EXAM 1 QUESTIONS AND ANSWERS
Intentional Interviewing - CORRECT ANSWER✅✅There are many ways to deal with a situation -- there is
no one single right answer.
• a good therapist is able to choose many possible responses to any client issue
• the therapist has to have the skill level to choose the response that best fits the clients specific needs
• choosing the best response (out of many possible responses) that fits your clients unique needs
Cultural Intentionality - CORRECT ANSWER✅✅Similar to Intentional Interviewing, but deeper.
This concept is about the therapist's awareness and understanding that a single therapeutic approach
may have very different meanings and effects with different populations.
• Cultural Intentionality understands that the same skills may have different effects on people with
different individual and cultural backgrounds.
• It is the understanding that different cultural groups may require differing approaches to the
interview.
Level 1 Competence: Identification and Classification - CORRECT ANSWER✅✅Ability to identify and
classify interviewing behavior. Most often done by observing others' behavior.
Level 2 Competence: Basic Competence - CORRECT ANSWER✅✅Being able to perform the skills in an
interview. Demonstrating that you can use both open and closed questioning and other basic
communication skills
Level 3 Competence: Intentional Competence or Active Mastery - CORRECT ANSWER✅✅Intentional
interviewing demands that you have a variety of skills that you can use for specific purposes. Means that
you can produce specific client results from your interviewing leads and behavior.
Level 4 Competence: Teaching Competence - CORRECT ANSWER✅✅Ability to teach skills to others - not
necessary for this course.
, Organizational Structure - CORRECT ANSWER✅✅An organizational structure defines how activities such
as task allocation, coordination and supervision are directed toward the achievement of organizational
aims.
• every agency will have its own strengths and weaknesses
According to the National Association of Social Workers (NASW) - CORRECT ANSWER✅✅The primary
mission of the social work profession is to enhance human well-being and help meet the basic human
needs of all people with particular attention to the needs and empowerment of people who are
vulnerable, oppressed, and living in poverty.
According to the Council on Social Work Education (CSWE) - CORRECT ANSWER✅✅A key competency
of the social work profession is to advance human rights and social and economic justice.
• Social justice refers to the creation of social institutions that support the welfare of individuals and
groups
Generalist Intervention Model (GIM) - CORRECT ANSWER✅✅In the practice setting Social Workers
utilize the generalist intervention model. The generalist intervention model is a multilevel approach that
allows social workers to work within a variety of environments, whether it be on a micro, mezzo, or
macro level.
Videos:
https://www.youtube.com/watch?v=tcghtMrTw8o&index=6&list=PL035FFC4493D1687E
Exploration & Engagement - CORRECT ANSWER✅✅• Greeting the client
• Demonstrating effective attending skills
• Discussing agency services and client expectations
• Client needs to know the rules and conditions of organizational structure
• Deciding if the agency and worker can help
By truly engaging clients as partners, the social worker demonstrates the value of individual worth and
dignity.
