MGT 3013 FINAL EXAM– ANDERSON
COMPLETE QUESTIONS WITH
CORRECT ANSWERS
\.Why teamwork is important - ANSWERS✔-increased productivity
increased speed
reduced coses
improved quality
reduced destructive internal competition
improved workplace cohesiveness
\.Group - ANSWERS✔-two or more people freely interacting individuals who share
norms, share goals and have a common identity.
\.Formal Groups - ANSWERS✔-created with a certain purpose to accomplish a
specific goal
\.Informal Groups - ANSWERS✔-no one designed it, you just show up, it will
happen naturally, friendships
,\.Team - ANSWERS✔-a small group of people with complementary skills who are
committed to a common purpose, performance goals and approach for which
they hold themselves mutually accountable.
\.Team Characteristics - ANSWERS✔-Purpose
Duration
Level of member commitment
\.Types of Teams - ANSWERS✔-work team
project team
cross-functional team
self-managed team
virtual team
\.Work Team - ANSWERS✔-consistent over time
want to be more lean (efficient)
members will change before group has served its purpose
\.Project Team - ANSWERS✔-Designed around an individual project
over when project is over
\.Cross Functional Team - ANSWERS✔-include members from different areas
within an organization
random assignment
,work to coordinate efforts within supply channel
goal displacement
\.Self Managed Team - ANSWERS✔-administrative oversight
emerge to solve problems
create their own goals
enhance diversity within organization
\.Virtual Team - ANSWERS✔-work electronically
doesn't work if they don't get together
\.Tuckman's Five Stage Model - ANSWERS✔-Forming
Storming
Norming
Performing
Adjourning
\.Forming - ANSWERS✔-getting oriented and acquainted "why are we here"
\.Storming - ANSWERS✔-individual personalities emerge, conflict, who you've got
on you team
\.Norming - ANSWERS✔-Conflicts resolved, unity emerges, harmony emerges
, \.Performing - ANSWERS✔-solving problems, completing tasks
\.Adjourning - ANSWERS✔-preparing for disbandment
\.Punctuated Equilbrium - ANSWERS✔-establish periods of stable functioning until
an event causes dramatic change in norms, roles and/or objectives. The group
then establishes and maintains new norms of functioning, returning to
equilibrium.
\.Seven Attributes to a High Performing Team - ANSWERS✔-shared leadership
shared accountability
sense of common purpose
trust & open communication
clear role expectations
early conflict resolution
collaboration
\.Considerations when Making an Effective Team - ANSWERS✔-collaboration
trust
performance goals and feedback
motivation through mutual accountability and interdependence
composition
roles
COMPLETE QUESTIONS WITH
CORRECT ANSWERS
\.Why teamwork is important - ANSWERS✔-increased productivity
increased speed
reduced coses
improved quality
reduced destructive internal competition
improved workplace cohesiveness
\.Group - ANSWERS✔-two or more people freely interacting individuals who share
norms, share goals and have a common identity.
\.Formal Groups - ANSWERS✔-created with a certain purpose to accomplish a
specific goal
\.Informal Groups - ANSWERS✔-no one designed it, you just show up, it will
happen naturally, friendships
,\.Team - ANSWERS✔-a small group of people with complementary skills who are
committed to a common purpose, performance goals and approach for which
they hold themselves mutually accountable.
\.Team Characteristics - ANSWERS✔-Purpose
Duration
Level of member commitment
\.Types of Teams - ANSWERS✔-work team
project team
cross-functional team
self-managed team
virtual team
\.Work Team - ANSWERS✔-consistent over time
want to be more lean (efficient)
members will change before group has served its purpose
\.Project Team - ANSWERS✔-Designed around an individual project
over when project is over
\.Cross Functional Team - ANSWERS✔-include members from different areas
within an organization
random assignment
,work to coordinate efforts within supply channel
goal displacement
\.Self Managed Team - ANSWERS✔-administrative oversight
emerge to solve problems
create their own goals
enhance diversity within organization
\.Virtual Team - ANSWERS✔-work electronically
doesn't work if they don't get together
\.Tuckman's Five Stage Model - ANSWERS✔-Forming
Storming
Norming
Performing
Adjourning
\.Forming - ANSWERS✔-getting oriented and acquainted "why are we here"
\.Storming - ANSWERS✔-individual personalities emerge, conflict, who you've got
on you team
\.Norming - ANSWERS✔-Conflicts resolved, unity emerges, harmony emerges
, \.Performing - ANSWERS✔-solving problems, completing tasks
\.Adjourning - ANSWERS✔-preparing for disbandment
\.Punctuated Equilbrium - ANSWERS✔-establish periods of stable functioning until
an event causes dramatic change in norms, roles and/or objectives. The group
then establishes and maintains new norms of functioning, returning to
equilibrium.
\.Seven Attributes to a High Performing Team - ANSWERS✔-shared leadership
shared accountability
sense of common purpose
trust & open communication
clear role expectations
early conflict resolution
collaboration
\.Considerations when Making an Effective Team - ANSWERS✔-collaboration
trust
performance goals and feedback
motivation through mutual accountability and interdependence
composition
roles
