WITH COMPLETE SOLUTIONS.
Evolution of org. theory from classical to systems theory - ANS.... --
classical theory= rigid, bureaucratic (hierarchy), rules/procedures, clear
division of labor, specialization, workers are replaceable, "ONE BEST
WAY"
- ORG IS MACHINE & WORKERS ARE COMPONENTS.
- oversimplified mechanistic views, doesn't work for human motivation.
- Neo-classical theories= human relations & group dynamics
- see workers as social beings with needs and social considerations now
prime motivator of behavior and work performance.
- stress importance of worker on success
- need to also reconcile individual goals w/ orgs.
- Systems theory= integration of both
- sees org. as multifaceted, interpersonal relationship between individual &
org= important
- interconnected through communication, decision-making, and balance to
create equilibrium in system and structure.
- focus on internal & external environment.
How it differs - ANS.... -traditional model
- Inward focus (insulated from outside sources)
- Short-term perspective (who accountable to= limited timeline=
administrators do what executive officials say)
Public management
,- brings focus to longer terms & external environment
---external env. (Itself & env. Operating in open system)
---longer focus= plans look in advance, 5-10 yrs in future.
Define and differentiate strategic management from strategic planning -
ANS.... -strategic planning- is a formalized process by which an org. Makes
a study/plan of its visions for the future.
Strategic management- the integration of the strategic plan in all
management systems, Concerned with long-term -Interpreting
environmental conditions and designing the organization's systems to
foster success.
- differences: - "Strategic planning" is focused on making optimal strategy
decisions, while "strategic management" is focused on producing strategic
results: new markets, new products and/or new technologies.
- strategic management is more comprehensive, instead of just drawing up
a plan, it aims at integrating planning with all the other parts of the org,
aiming to extend the vision.
- strategic management is also about implementation & organizational
culture whereas strategic planning is about coming up with a strategy.
- management has to manage the actual situations whereas the plan is a
tool used to help them in their decision-making.
Key terms - ANS.... -strategy
- concerned w long term
- interpreting environmental conditions and designing the organizations
systems to foster success.
Strategic planning
Strategic planning - ANS.... -a formalized process by which an org. Makes
a study of its visions for the future.
, - a set of concepts, procedures, and tools designed to help leaders,
managers, and planners think and act strategically.
Strategy entails: - ANS.... -- executive leadership (supports activity, want to
do this)
- incremental adjustments (change on fly b/c dynamics change)
- articulation & dissemination of vision (communicate vision so every on
board)
- alignment (everyone=same direction)
Strategic management - ANS.... -a process about long-term thinking and
the integration of strategic planning in all management systems.
- understanding external market opportunities and challenges while
creating service delivery systems to address the needs & interests of
multiple stakeholders.
Purpose of strategic management - ANS.... -management focus that
accounts for changes in the environment & the organizations place within it.
- technology (donations via internet)
- markets for services (vaccine hold out)
- funding sources (grants)
- competition (this vs. That)
4 principles of strategic management - ANS.... -- concern w/ long-term
- integrating goals/objectives into a coherent hierarchy
- the process is not self-implementing
- external perspective
- aware of political authority