EXAM SCRIPT FINAL PAPER 2026 SOLVED
QUESTION SET GRADED A+
◉Case Management. Answer: Collaborative process of assessing,
planning, facilitating, and advocating for options and services to
meet an individual's health needs
Clinicians oversee the management
Case manager- advanced practice nurse (APN) who helps improve
patient outcomes via specific interventions
◉Priority Setting. Answer: High priority: immediate threat to
patient survival or safety
Intermediate priority: nonemergent, non-life threatening
Low priority: actual or potential problems may or may not be
directly related to patient's illness or disease
◉Prioritization. Answer: Is it life threatening or potentially life
threatening?
Would the patient or another patient be endangered?
Is it essential for patient or staff safety?
,Is it essential aspect of the medical or nursing plan of care?
How much time with each task require?
Tasks that are not urgent or take more time?
◉Organizational Skills. Answer: Do the right things.
Do things right.
Inform and prepare patient.
Clean and organize work area.
Keep patient's needs at the center of attention.
◉Evaluate.... Answer: Evaluate process
Evaluate patient response
Evaluate therapy efficiency
Evaluate patient and expected outcomes
◉Team Communication. Answer: Respect others' ideas.
Share information.
Stay informed.
Strive to improve your communication.
Share expectations of communication.
Use structured communication techniques
, ◉Delegation. Answer: Transfers responsibility while remaining
accountable for outcomes.
Requires knowing which skills are transferable
Results in improved quality, safe patient care, improved efficiency,
increased productivity, an empowered staff, and skill development
of others
◉Five Rights of Delegation. Answer: Right task- is it something they
can do?
Right circumstance- patient stability, etc.
Right person- is that person skilled, etc.?
Right direction- have you given them right direction? Details!!!
Right supervision- do I have to be with you when you do that, have
they done it before, etc.?
◉Steps to effective delegation. Answer: Assess the knowledge and
skills of the delegate.
Match tasks to the delegate's skills.
Communicate clearly:
Task, outcome, time
Listen attentively.
Provide feedback.