SOLUTIONS RATED A+
✔✔News Releases - ✔✔These garner positive publicity for the agency by providing
information about upcoming programs, events, and actvities
✔✔Request for proposal - ✔✔A negotiated contract for goods and services with the
vendor, which details what they will do and at what cost
✔✔Real Property Taxes - ✔✔Taxes derived from the legally assessed value of a
property
✔✔Alliances - ✔✔High-level commitment that share authority and decision making
✔✔Vision - ✔✔The forward-thinking direction guiding the agency's purpose
✔✔Hourly - ✔✔Room counts should be conducted how often in a busy facility?
✔✔Mission Statement - ✔✔Statement that answers who the customers are, what
services are provided by the agency, and how services will be provided
✔✔Programs - ✔✔Considered to be more beneficial to the individual than the
community
✔✔Proficiency - ✔✔Asking an applicant to read a paragraph and decide what the main
theme is will test what?
✔✔Advertising - ✔✔Any form of paid communication through the media
✔✔Priming - ✔✔The integration of fun, experimental, and unique methods to get the
group's attention
✔✔Websites - ✔✔The most used sources of information for the general public
✔✔Social Media - ✔✔A digital medium allowing for targeted and snowball marketing
✔✔Brochures - ✔✔These are typically program-focused, outlining all the program and
event offerings for a given season
✔✔Program scope and activities offered - ✔✔Factors that should determine the content
for a department's program evaluation plan
✔✔Landscape Maintenance - ✔✔Planting shrubbery to obscure visibility to
maintenance areas is an example of:
, ✔✔Preventative Maintenance - ✔✔Servicing mowing equipment is an example of:
✔✔Routine Maintenance - ✔✔Cleaning and mopping floors is an example of:
✔✔Service Recovery - ✔✔The ability to make things right for the customer
✔✔Cost-control center - ✔✔Any organizational unit that is administered by a staff
person that develops and maintains a budget
✔✔Objective - ✔✔A developed indicator of goal accomplishment
✔✔Assessment - ✔✔An evaluation that is used prior to the implementation of a
program to gather information about the wants and needs of the community
✔✔Theme - ✔✔The concept that drives a program's design and marketing
✔✔Sponsorship - ✔✔A soft drink vendor agrees to supply inventory for an event in
exchange for branding recognition is an example of a:
✔✔Grant - ✔✔A form of income that is often provided through a foundation that
requires an application and the ability to match funds provided by that foundation is a:
✔✔Donation - ✔✔A person lists the park and recreation agency as a beneficiary on
their life insurance is an example of a:
✔✔Purchase Order - ✔✔Bobby signs an agreement with a food vendor to provide
drinks for an event. What form of payment would you use?
✔✔P-card - ✔✔Joe uses the company card to make a $500 purchase for the
department that are within budget and settled at the end of the month. What form of
payment would you use?
✔✔Request for Proposal - ✔✔RFP stands for?
✔✔Petty Cash - ✔✔A program required a case of bottles water immediately, so Ash
was able to send a volunteer to the store to make the purchase and provide the receipt
and change. What form of payment would you use?
✔✔Credit Card - ✔✔Sam purchases items for a special event on a card that allows time
to pay back, but devices a revised budget to cover any accrued interest. What form of
payment is this?