APICS CSCP LATEST 2026 EXAM QUESTIONS AND
SOLUTIONS RATED A+
✔✔A chain of grocery stores has implemented a customer loyalty program that includes
sending customers coupons four times per year. The coupons are for items each
customer has frequently purchased in the past but has not purchased in the past three
months. This program would typically be considered an element of: - ✔✔customer
relationship management.
✔✔Which of the following approaches to production scheduling accurately incorporates
the theory of constraints? - ✔✔Slow the process down to the bottleneck's speed.
✔✔Which of the following performance measures would be expected to increase with a
successful sales and operations planning (S&OP) implementation? - ✔✔Percentage of
on-time deliveries
✔✔Which of the following is a preventive action? - ✔✔Diversifying the customer base
✔✔A men's clothing retailer operates three chains of stores in a single country. Each of
the chains serves a specific age group with very little overlap. The strategy of having
each chain focus on a specific age group is an example of: - ✔✔market segmentation.
✔✔If an organization's executives say they want to improve customer service from its
current level of 95% to 100%, as measured by number of stockouts, the supply chain
manager should: - ✔✔explain that this level would be prohibitively expensive.
✔✔A letter of credit offers security from which risk? - ✔✔Counterparty risk
✔✔What has the ERTMS (European Rail Traffic Management System) done for rail
transport in Europe? - ✔✔Centralizes command and control between nations
✔✔For the remanufacturing process to work, companies must take the remanufacturing
of products into account beginning in which phase? - ✔✔Design
✔✔Inside a demand time fence, can customer orders still be promised without needing
higher authority approval? - ✔✔Only when available-to-promise quantities exist
✔✔A customer buys a significant percentage of your spare parts for now obsolete
product lines. The customer is not interested in upgrades to the new lines. Which would
be an appropriate strategy for dealing with this customer? - ✔✔Get the customer to
commit to buying enough spare parts right now to cover the expected remaining life of
its products.
, ✔✔Supply chain participant priorities often conflict. Which of the following groups sets a
priority on minimizing transportation costs and inventory levels? - ✔✔Warehousing
management
✔✔Prioritizing demand in which of the following situations is typically considered a
component of demand management? - ✔✔Supply is less than demand for a product
family.
✔✔You receive an e-mail from a supply chain manager asking if you have any ideas
about how to improve the bottom line. In order to impact the bottom line, your
recommendations must affect: - ✔✔the company's net income (profit or loss).
✔✔A business plan would typically include which of the following? - ✔✔Long-term
guidance for developing tactical production plans
✔✔A firm produces a wide variety of coaxial cable assemblies to customer order. They
have been committed to shipping orders within 96 hours of receipt of the customer
order. However, the firm has now decided to produce the most common configurations
to stock and ship within 24 hours of receipt of the order. Customers will still be able to
request specific configurations of the product, but those orders will be shipped within ten
business days of order receipt. This shift in strategy is an example of which of the
following product design strategies? - ✔✔Product standardization
✔✔When determining lot size, which of the following costs should be balanced? -
✔✔Carrying and ordering
✔✔A company is most likely to achieve which of the following benefits when
implementing time fence policies? - ✔✔Reducing the number of schedule changes
✔✔As part of the sourcing process, what is a prerequisite to doing a spend and portfolio
analysis on suppliers? - ✔✔Create/refine categories and category strategy
✔✔Which of the following is true of a global supply chain alliance that is forged strongly
from the beginning? - ✔✔It will still need constant maintenance.
✔✔A group of employees is discussing which features would be best for a new product
they will be launching. Using a flipchart, they have written their overarching product goal
and the four product features they want. They're now in the midst of adding further
details about each of the product features. Which of the following tools are they using? -
✔✔Tree diagram
SOLUTIONS RATED A+
✔✔A chain of grocery stores has implemented a customer loyalty program that includes
sending customers coupons four times per year. The coupons are for items each
customer has frequently purchased in the past but has not purchased in the past three
months. This program would typically be considered an element of: - ✔✔customer
relationship management.
✔✔Which of the following approaches to production scheduling accurately incorporates
the theory of constraints? - ✔✔Slow the process down to the bottleneck's speed.
✔✔Which of the following performance measures would be expected to increase with a
successful sales and operations planning (S&OP) implementation? - ✔✔Percentage of
on-time deliveries
✔✔Which of the following is a preventive action? - ✔✔Diversifying the customer base
✔✔A men's clothing retailer operates three chains of stores in a single country. Each of
the chains serves a specific age group with very little overlap. The strategy of having
each chain focus on a specific age group is an example of: - ✔✔market segmentation.
✔✔If an organization's executives say they want to improve customer service from its
current level of 95% to 100%, as measured by number of stockouts, the supply chain
manager should: - ✔✔explain that this level would be prohibitively expensive.
✔✔A letter of credit offers security from which risk? - ✔✔Counterparty risk
✔✔What has the ERTMS (European Rail Traffic Management System) done for rail
transport in Europe? - ✔✔Centralizes command and control between nations
✔✔For the remanufacturing process to work, companies must take the remanufacturing
of products into account beginning in which phase? - ✔✔Design
✔✔Inside a demand time fence, can customer orders still be promised without needing
higher authority approval? - ✔✔Only when available-to-promise quantities exist
✔✔A customer buys a significant percentage of your spare parts for now obsolete
product lines. The customer is not interested in upgrades to the new lines. Which would
be an appropriate strategy for dealing with this customer? - ✔✔Get the customer to
commit to buying enough spare parts right now to cover the expected remaining life of
its products.
, ✔✔Supply chain participant priorities often conflict. Which of the following groups sets a
priority on minimizing transportation costs and inventory levels? - ✔✔Warehousing
management
✔✔Prioritizing demand in which of the following situations is typically considered a
component of demand management? - ✔✔Supply is less than demand for a product
family.
✔✔You receive an e-mail from a supply chain manager asking if you have any ideas
about how to improve the bottom line. In order to impact the bottom line, your
recommendations must affect: - ✔✔the company's net income (profit or loss).
✔✔A business plan would typically include which of the following? - ✔✔Long-term
guidance for developing tactical production plans
✔✔A firm produces a wide variety of coaxial cable assemblies to customer order. They
have been committed to shipping orders within 96 hours of receipt of the customer
order. However, the firm has now decided to produce the most common configurations
to stock and ship within 24 hours of receipt of the order. Customers will still be able to
request specific configurations of the product, but those orders will be shipped within ten
business days of order receipt. This shift in strategy is an example of which of the
following product design strategies? - ✔✔Product standardization
✔✔When determining lot size, which of the following costs should be balanced? -
✔✔Carrying and ordering
✔✔A company is most likely to achieve which of the following benefits when
implementing time fence policies? - ✔✔Reducing the number of schedule changes
✔✔As part of the sourcing process, what is a prerequisite to doing a spend and portfolio
analysis on suppliers? - ✔✔Create/refine categories and category strategy
✔✔Which of the following is true of a global supply chain alliance that is forged strongly
from the beginning? - ✔✔It will still need constant maintenance.
✔✔A group of employees is discussing which features would be best for a new product
they will be launching. Using a flipchart, they have written their overarching product goal
and the four product features they want. They're now in the midst of adding further
details about each of the product features. Which of the following tools are they using? -
✔✔Tree diagram
