WGU C715 ORGANIZATIONAL BEHAVIOR EXAM
QUESTIONS & ELABORATED COMPLETE
SOLUTIONS
1. ability An individual's capacity to perform the
vari-ous tasks in a job.
2. accommodating The willingness of one party in a
conflict to place the opponent's
interests above his or her own.
3. action research A change process based on
systematic col-lection of data and
then selection of a change action
based on what the analyzed data
indicate.
4. affect A broad range of feelings that people
expe-rience.
5. affect intensity Individual ditterences in the strength
with which individuals experience
their emo-tions.
6. affective component The emotional or feeling segment of
an at-titude.
7. affective events theory (AET) A model that suggests that workplace
events
cause emotional reactions on the part
of employees, which then influence
workplace attitudes and behaviors.
8. agreeableness A personality dimension that
describes someone who is good
natured, cooperative, and trusting.
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123
,WGU C715 ORGANIZATIONAL BEHAVIOR EXAM
QUESTIONS & ELABORATED COMPLETE
SOLUTIONS
9. allostasis Working to change behavior and
attitudes to find stability.
2/
123
,WGU C715 ORGANIZATIONAL BEHAVIOR EXAM
QUESTIONS & ELABORATED COMPLETE
SOLUTIONS
10. anchoring bias A tendency to fixate on initial
information, from which one then fails
to adequately ad-just for subsequent
information.
11. anthropology The study of societies to learn about
human beings and their activities.
12. appreciative inquiry (AI) An approach that seeks to identify the
unique qualities and special strengths
of an organization, which can then be
built on to improve performance.
13. arbitrator A third party to a negotiation who has
the authority to dictate an
agreement.
14. assessment centers A set of performance-simulation tests
de-signed to evaluate a candidate's
managerial potential.
15. attitudes Evaluations employees make about
objects, people, or events.
16. attribution theory of leadership A leadership theory that says that
leadership
is merely an attribution that people make about other individuals. An attempt to de-termine whether
an individual's behavior is internally
or externally caused.
17. authentic leaders Leaders who know who they are,
know what they believe in and value,
3/
123
,WGU C715 ORGANIZATIONAL BEHAVIOR EXAM
QUESTIONS & ELABORATED COMPLETE
SOLUTIONS
and act on those values and beliefs
openly and candid-ly. Their followers
would consider them to be ethical
people.
4/
123
QUESTIONS & ELABORATED COMPLETE
SOLUTIONS
1. ability An individual's capacity to perform the
vari-ous tasks in a job.
2. accommodating The willingness of one party in a
conflict to place the opponent's
interests above his or her own.
3. action research A change process based on
systematic col-lection of data and
then selection of a change action
based on what the analyzed data
indicate.
4. affect A broad range of feelings that people
expe-rience.
5. affect intensity Individual ditterences in the strength
with which individuals experience
their emo-tions.
6. affective component The emotional or feeling segment of
an at-titude.
7. affective events theory (AET) A model that suggests that workplace
events
cause emotional reactions on the part
of employees, which then influence
workplace attitudes and behaviors.
8. agreeableness A personality dimension that
describes someone who is good
natured, cooperative, and trusting.
1/
123
,WGU C715 ORGANIZATIONAL BEHAVIOR EXAM
QUESTIONS & ELABORATED COMPLETE
SOLUTIONS
9. allostasis Working to change behavior and
attitudes to find stability.
2/
123
,WGU C715 ORGANIZATIONAL BEHAVIOR EXAM
QUESTIONS & ELABORATED COMPLETE
SOLUTIONS
10. anchoring bias A tendency to fixate on initial
information, from which one then fails
to adequately ad-just for subsequent
information.
11. anthropology The study of societies to learn about
human beings and their activities.
12. appreciative inquiry (AI) An approach that seeks to identify the
unique qualities and special strengths
of an organization, which can then be
built on to improve performance.
13. arbitrator A third party to a negotiation who has
the authority to dictate an
agreement.
14. assessment centers A set of performance-simulation tests
de-signed to evaluate a candidate's
managerial potential.
15. attitudes Evaluations employees make about
objects, people, or events.
16. attribution theory of leadership A leadership theory that says that
leadership
is merely an attribution that people make about other individuals. An attempt to de-termine whether
an individual's behavior is internally
or externally caused.
17. authentic leaders Leaders who know who they are,
know what they believe in and value,
3/
123
,WGU C715 ORGANIZATIONAL BEHAVIOR EXAM
QUESTIONS & ELABORATED COMPLETE
SOLUTIONS
and act on those values and beliefs
openly and candid-ly. Their followers
would consider them to be ethical
people.
4/
123
