WGU C202 (Managing Human Capital -
Chapter 12) Exam Questions &
Answers (Grade A+)
safety culture -
correct answer ✅the shared safety attitudes, beliefs, and practices
that shape employees' safety behavior
Problem-focused coping strategies -
correct answer ✅deal directly with the cause of stress
emotion-focused coping strategies -
correct answer ✅focus on the emotions brought on by the
stressor
Workplace bullying -
correct answer ✅a repeated mistreatment of another employee
through verbal abuse; conduct that is threatening, humiliating, or
intimidating; or sabotage that interferes with the other person's
work
Workplace violence -
correct answer ✅any act or threat of physical violence,
harassment, intimidation, or other threatening disruptive behavior
that occurs at the workplace
Chapter 12) Exam Questions &
Answers (Grade A+)
safety culture -
correct answer ✅the shared safety attitudes, beliefs, and practices
that shape employees' safety behavior
Problem-focused coping strategies -
correct answer ✅deal directly with the cause of stress
emotion-focused coping strategies -
correct answer ✅focus on the emotions brought on by the
stressor
Workplace bullying -
correct answer ✅a repeated mistreatment of another employee
through verbal abuse; conduct that is threatening, humiliating, or
intimidating; or sabotage that interferes with the other person's
work
Workplace violence -
correct answer ✅any act or threat of physical violence,
harassment, intimidation, or other threatening disruptive behavior
that occurs at the workplace
