WGU C202 (Managing Human Capital -
Chapter 1) Exam Questions & Answers
(Grade A+)
competitive advantage -
correct answer ✅doing something differently from the
competition that leads to outperformance and success
Employee handbooks -
correct answer ✅print or online materials that document the
organization's HRM policies and procedures
shared service center -
correct answer ✅centralizes routine, transaction-based HRM
activities
Outsourcing -
correct answer ✅hiring an external vendor to do work rather than
doing it internally
professional employer organization -
correct answer ✅a company that leases employees to companies
that need them
, WGU C202 (Managing Human Capital -
Chapter 1) Exam Questions & Answers
(Grade A+)
Human resource management -
correct answer ✅the organizational function responsible for
attracting, hiring, developing, rewarding, and retaining talent
total rewards -
correct answer ✅the sum of all of the rewards employees receive
in exchange for their time, efforts, and performance
Direct financial compensation -
correct answer ✅compensation received in the form of salary,
wages, commissions, stock options, or bonuses
Chapter 1) Exam Questions & Answers
(Grade A+)
competitive advantage -
correct answer ✅doing something differently from the
competition that leads to outperformance and success
Employee handbooks -
correct answer ✅print or online materials that document the
organization's HRM policies and procedures
shared service center -
correct answer ✅centralizes routine, transaction-based HRM
activities
Outsourcing -
correct answer ✅hiring an external vendor to do work rather than
doing it internally
professional employer organization -
correct answer ✅a company that leases employees to companies
that need them
, WGU C202 (Managing Human Capital -
Chapter 1) Exam Questions & Answers
(Grade A+)
Human resource management -
correct answer ✅the organizational function responsible for
attracting, hiring, developing, rewarding, and retaining talent
total rewards -
correct answer ✅the sum of all of the rewards employees receive
in exchange for their time, efforts, and performance
Direct financial compensation -
correct answer ✅compensation received in the form of salary,
wages, commissions, stock options, or bonuses
