STUDY GUIDE 2026 COMPLETE SOLVED
QUESTIONS 100% CORRECT
◉What is verbal communication?. Answer: It's a channel for
exchanging information, thoughts, feelings, and attitudes between
people using words
It consists of what we say and how we say it
◉What are some ways to enhance nonverbal communication?.
Answer: Remain silent
Make sympathetic sounds
Nod your head appropriately
Sit at an angle
Smile
Appear relaxed
Be interested in what the victim is saying
◉Identify important communication boundaries that you should
establish with a victim. Answer: *Provide professional information
only
, *Separate appropriate and inappropriate behavior
*Do not promote a false sense of security
*Ease into boundaries
*Discuss that you are an advocate and a coordinator
*Guide the victim
*Do not let the victim get too connected
*Help a victim with all the resources that could help him or her
◉Why is it important to maintain appropriate boundaries of
communication. Answer: Model health communication and
professional relationships
Deliver services
Maintain accountability
◉What are some boundary violations?. Answer: *Engaging in any
relationship with a victim
*Inviting a victim to your home
*Accepting goods or services
*Extending a social invitation
*Sharing personal information