PAPER 2026 COMPREHENSIVE EXAM
QUESTIONS AND SOLUTIONS ACCURATE
REVIEW GRADED A+
⩥ What are the four steps to Customer Recovery? Answer: Listen,
Apologize, Solve, Thank
⩥ What is the target cash to present time for Drive Through orders?
Answer: 45 seconds
⩥ What is the proper way to shake fries? Answer: Two hands, lift out of
vat and shake
⩥ After how long do you shake fries when they are cooking (duty timer)
Answer: 30 seconds in
⩥ How long should dishes soak in compartment #3 (sanitize) before
removal? Answer: 1 minute
⩥ How many inches high is a "Gold Standard" ice cream cone? Answer:
3 inches
, ⩥ How many blueberries go into a Fruit 'n Yogurt Parfait? Answer: 5
blueberries
⩥ What is the holding time of hash browns? Answer: 10 minutes
⩥ What is the hold time for strip bacon on the prep table? Answer: 4
hours
⩥ What is the four step training process? Answer: Prepare, Present,
Tryout, Follow up
⩥ There are two types of SOC's. What are they Answer: Training and
Follow up
⩥ After completion of LMS, a _________ must be completed to ensure
that a crew trainer candidate has the skillset/knowledge to perform their
job function Answer: verification
⩥ What is target pull time for beef patties off the grill? Answer: 12
seconds
⩥ What is the target temperature for brewed coffee? Answer: 195 to 205