VERIFIED ANSWERS, 2025 LATEST UPDATE
◉Under what circumstances can substance use information be disclosed
. Answer: Whenever a release of information is signed to disclose
information to another party
◉When can you share information about a client with a third party
WHITOUT a valid release of information on file? . Answer: Never,
information can only be released when the release is on file
◉The MOST IMPORTANT reason to communicate with collateral
resources during the initial assessment and ongoing planning is to .
Answer: Ensure you have a complete client's assessment
◉Of the following which is considered a client need? . Answer: Social
skills
◉A progress note should include . Answer: Factual events, important
client statements, and dates
,◉Which of the following should the case manager know before making
formal and informal referrals to service providers . Answer: The
eligibility criteria of resources agencies and service providers
◉Your clients tell you her brother, who pays her rent and household
expenses, died unexpected last week without a will. Your client client
doesn't know know how she will be able to.. . Answer: Conduct an
assessment and service plan update to include her new financial needs
◉Your client has just revealed that she has been in a abusive relationship
for two years and doesn't know how to safety leave. What would be an
appropriate response as . Answer: Engage the client in developing a
safety plan
◉Many program funders regulatory agencies, and others set
documentation timelines. Regardless of the client, which hierarchy must
case managers follow when determine . Answer: Law and statutes,
agency operating procedure, funder requirements
◉When a case manager locates a reliable resource for a common client
need, such as family budgeting skills, he or she should . Answer: Ensure
the service match client's needs, then make the referral
◉What's the purpose of ongoing assessment by the case manager .
Answer: Monitoring client progress
, ◉One of your clients is seeking assistance with reemployment. He was a
licensed commercial and residential painter before he had to leave the
workforce to attend to his behavioral health issues. Your client ove ____
needing to hire a home painter and offers to do the work for you. What's
the best response . Answer: Politely decline his offer by explaining the
concepts of dual boundaries and consumer exploitation
◉The purpose of involving collateral resources in case management
activities is to . Answer: Obtain resources necessary to assist the client in
meeting long and short term goals
◉Your client recently missed an appointment to get his medication
refilled. Your client ask if you can call his doctor to get him get a new
follow up appointment. What is the next step? . Answer: Ask your client
to sign a release of information so the authorization is documented
◉One of you agency funders requires case managers to complete a
home visit with the client before starting the assessment process. Your
client calls you 320 min before the schedule unexpected houseguest.
What is your best response? . Answer: Cancel the home visit and
reschedule the appointment for a time when houseguest will not be
present
◉What is the main purpose of reviews of assessment data in case
management services? . Answer: Treatment placement