CBHCM CERTIFIED BEHAVIORAL HEALTH CASE
MANAGER (CBHCM) ACTUAL QUESTINS AND WELL
DETAILED ANSWERS RATED A+.
A formal process that facilitates the clinically appropriate movement of clients from one
level of care to another, including from one practitioner to another is called -
ANSWER: Transition planning
Under what circumstances can substance use information be disclosed - ANSWER:
Whenever a release of information is signed to disclose information to another party
When can you share information about a client with a third party WHITOUT a valid
release of information on file? - ANSWER: Never, information can only be released
when the release is on file
The MOST IMPORTANT reason to communicate with collateral resources during the
initial assessment and ongoing planning is to - ANSWER: Ensure you have a
complete client's assessment
Of the following which is considered a client need? - ANSWER: Social skills
A progress note should include - ANSWER: Factual events, important client
statements, and dates
Which of the following should the case manager know before making formal and
informal referrals to service providers - ANSWER: The eligibility criteria of
resources agencies and service providers
Your clients tell you her brother, who pays her rent and household expenses, died
unexpected last week without a will. Your client client doesn't know know how she will
be able to.. - ANSWER: Conduct an assessment and service plan update to include
her new financial needs
, Your client has just revealed that she has been in a abusive relationship for two years
and doesn't know how to safety leave. What would be an appropriate response as -
ANSWER: Engage the client in developing a safety plan
Many program funders regulatory agencies, and others set documentation timelines.
Regardless of the client, which hierarchy must case managers follow when determine -
ANSWER: Law and statutes, agency operating procedure, funder requirements
When a case manager locates a reliable resource for a common client need, such as
family budgeting skills, he or she should - ANSWER: Ensure the service match
client's needs, then make the referral
What's the purpose of ongoing assessment by the case manager - ANSWER:
Monitoring client progress
One of your clients is seeking assistance with reemployment. He was a licensed
commercial and residential painter before he had to leave the workforce to attend to his
behavioral health issues. Your client ove ____ needing to hire a home painter and offers
to do the work for you. What's the best response - ANSWER: Politely decline his
offer by explaining the concepts of dual boundaries and consumer exploitation
The purpose of involving collateral resources in case management activities is to -
ANSWER: Obtain resources necessary to assist the client in meeting long and short
term goals
Your client recently missed an appointment to get his medication refilled. Your client
ask if you can call his doctor to get him get a new follow up appointment. What is the
next step? - ANSWER: Ask your client to sign a release of information so the
authorization is documented
One of you agency funders requires case managers to complete a home visit with the
client before starting the assessment process. Your client calls you 320 min before the
schedule unexpected houseguest. What is your best response? - ANSWER: Cancel the
home visit and reschedule the appointment for a time when houseguest will not be
present
MANAGER (CBHCM) ACTUAL QUESTINS AND WELL
DETAILED ANSWERS RATED A+.
A formal process that facilitates the clinically appropriate movement of clients from one
level of care to another, including from one practitioner to another is called -
ANSWER: Transition planning
Under what circumstances can substance use information be disclosed - ANSWER:
Whenever a release of information is signed to disclose information to another party
When can you share information about a client with a third party WHITOUT a valid
release of information on file? - ANSWER: Never, information can only be released
when the release is on file
The MOST IMPORTANT reason to communicate with collateral resources during the
initial assessment and ongoing planning is to - ANSWER: Ensure you have a
complete client's assessment
Of the following which is considered a client need? - ANSWER: Social skills
A progress note should include - ANSWER: Factual events, important client
statements, and dates
Which of the following should the case manager know before making formal and
informal referrals to service providers - ANSWER: The eligibility criteria of
resources agencies and service providers
Your clients tell you her brother, who pays her rent and household expenses, died
unexpected last week without a will. Your client client doesn't know know how she will
be able to.. - ANSWER: Conduct an assessment and service plan update to include
her new financial needs
, Your client has just revealed that she has been in a abusive relationship for two years
and doesn't know how to safety leave. What would be an appropriate response as -
ANSWER: Engage the client in developing a safety plan
Many program funders regulatory agencies, and others set documentation timelines.
Regardless of the client, which hierarchy must case managers follow when determine -
ANSWER: Law and statutes, agency operating procedure, funder requirements
When a case manager locates a reliable resource for a common client need, such as
family budgeting skills, he or she should - ANSWER: Ensure the service match
client's needs, then make the referral
What's the purpose of ongoing assessment by the case manager - ANSWER:
Monitoring client progress
One of your clients is seeking assistance with reemployment. He was a licensed
commercial and residential painter before he had to leave the workforce to attend to his
behavioral health issues. Your client ove ____ needing to hire a home painter and offers
to do the work for you. What's the best response - ANSWER: Politely decline his
offer by explaining the concepts of dual boundaries and consumer exploitation
The purpose of involving collateral resources in case management activities is to -
ANSWER: Obtain resources necessary to assist the client in meeting long and short
term goals
Your client recently missed an appointment to get his medication refilled. Your client
ask if you can call his doctor to get him get a new follow up appointment. What is the
next step? - ANSWER: Ask your client to sign a release of information so the
authorization is documented
One of you agency funders requires case managers to complete a home visit with the
client before starting the assessment process. Your client calls you 320 min before the
schedule unexpected houseguest. What is your best response? - ANSWER: Cancel the
home visit and reschedule the appointment for a time when houseguest will not be
present
