WGU C715 ORGANIZATIONAL BEHAVIOR EXAM PREP
2026/2027 | 300+ Questions and Verified Answers | 100%
Correct | Pass Guaranteed - A+ Graded
Part I: Foundations of Organizational Behavior & Individual Behavior
Q1: Sarah, a new manager at a tech firm, notices that her Gen Z employees prioritize
meaningful work over high salaries, while her Baby Boomer employees value job
security and retirement benefits. This observation best illustrates which contemporary
challenge in organizational behavior?
A. The decline of labor unions in modern workplaces
B. Managing workforce diversity across generational values and expectations
[CORRECT]
C. The elimination of traditional hierarchical structures
D. The universal adoption of remote work policies
Correct Answer: B
,Rationale: This scenario demonstrates workforce diversity challenges—specifically
generational differences in values and work preferences. Sarah must adapt her
management approach to engage employees with different motivations. Option A is
unrelated to the scenario. Option C is not mentioned (hierarchy still exists). Option D is
irrelevant (remote work isn't discussed).
Q2: The three components of an attitude include cognitive, affective, and which third
component that relates to how we intend to behave toward something?
A. Behavioral [CORRECT]
B. Emotional
C. Perceptual
D. Motivational
Correct Answer: A
Rationale: The ABC model of attitudes includes Affective (feelings), Behavioral
(intention to act), and Cognitive (beliefs/thoughts). Emotional (B) overlaps with
affective. Perceptual (C) and motivational (D) are not attitude components.
,Q3: Marcus has worked at his company for 15 years. He stays because he has
significant seniority benefits and would lose substantial pension contributions if he left,
even though he no longer feels emotionally connected to the organization. Marcus
demonstrates:
A. Affective commitment
B. Continuance commitment [CORRECT]
C. Normative commitment
D. Psychological commitment
Correct Answer: B
Rationale: Continuance commitment is based on perceived costs of leaving (economic
investment, lack of alternatives). Marcus stays for pension/seniority benefits, not
emotional attachment (A—affective) or obligation (C—normative). Psychological
commitment (D) is not a standard organizational commitment type.
Q4: In the Big Five personality model (OCEAN), someone who is curious, creative, and
open to new experiences would score high on which dimension?
A. Conscientiousness
B. Extraversion
, C. Openness to experience [CORRECT]
D. Agreeableness
Correct Answer: C
Rationale: Openness to experience includes imagination, artistic sensitivity, curiosity,
and preference for variety. Conscientiousness (A) relates to organization and
dependability. Extraversion (B) involves sociability and assertiveness. Agreeableness
(D) involves cooperation and trust.
Q5: When Jennifer succeeds on a project, she attributes it to her hard work and
intelligence. When she fails, she blames bad luck or unfair circumstances. Jennifer is
demonstrating:
A. The halo effect
B. Self-serving bias [CORRECT]
C. Fundamental attribution error
D. Selective perception
Correct Answer: B
2026/2027 | 300+ Questions and Verified Answers | 100%
Correct | Pass Guaranteed - A+ Graded
Part I: Foundations of Organizational Behavior & Individual Behavior
Q1: Sarah, a new manager at a tech firm, notices that her Gen Z employees prioritize
meaningful work over high salaries, while her Baby Boomer employees value job
security and retirement benefits. This observation best illustrates which contemporary
challenge in organizational behavior?
A. The decline of labor unions in modern workplaces
B. Managing workforce diversity across generational values and expectations
[CORRECT]
C. The elimination of traditional hierarchical structures
D. The universal adoption of remote work policies
Correct Answer: B
,Rationale: This scenario demonstrates workforce diversity challenges—specifically
generational differences in values and work preferences. Sarah must adapt her
management approach to engage employees with different motivations. Option A is
unrelated to the scenario. Option C is not mentioned (hierarchy still exists). Option D is
irrelevant (remote work isn't discussed).
Q2: The three components of an attitude include cognitive, affective, and which third
component that relates to how we intend to behave toward something?
A. Behavioral [CORRECT]
B. Emotional
C. Perceptual
D. Motivational
Correct Answer: A
Rationale: The ABC model of attitudes includes Affective (feelings), Behavioral
(intention to act), and Cognitive (beliefs/thoughts). Emotional (B) overlaps with
affective. Perceptual (C) and motivational (D) are not attitude components.
,Q3: Marcus has worked at his company for 15 years. He stays because he has
significant seniority benefits and would lose substantial pension contributions if he left,
even though he no longer feels emotionally connected to the organization. Marcus
demonstrates:
A. Affective commitment
B. Continuance commitment [CORRECT]
C. Normative commitment
D. Psychological commitment
Correct Answer: B
Rationale: Continuance commitment is based on perceived costs of leaving (economic
investment, lack of alternatives). Marcus stays for pension/seniority benefits, not
emotional attachment (A—affective) or obligation (C—normative). Psychological
commitment (D) is not a standard organizational commitment type.
Q4: In the Big Five personality model (OCEAN), someone who is curious, creative, and
open to new experiences would score high on which dimension?
A. Conscientiousness
B. Extraversion
, C. Openness to experience [CORRECT]
D. Agreeableness
Correct Answer: C
Rationale: Openness to experience includes imagination, artistic sensitivity, curiosity,
and preference for variety. Conscientiousness (A) relates to organization and
dependability. Extraversion (B) involves sociability and assertiveness. Agreeableness
(D) involves cooperation and trust.
Q5: When Jennifer succeeds on a project, she attributes it to her hard work and
intelligence. When she fails, she blames bad luck or unfair circumstances. Jennifer is
demonstrating:
A. The halo effect
B. Self-serving bias [CORRECT]
C. Fundamental attribution error
D. Selective perception
Correct Answer: B
