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-an organization begins activities formerly conducted by its customers
Strategic imitation
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-duplicating another's competence into valuable strategy
Problem solving defined: Analyze
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-analyze the process to determine root causes of variation and poor
performance (defects)
Dogs
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-businesses that have a very small share of a market that is not expected to
grow
-low relative market share and market growth
Planning staff
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−Coordinates planning and provides tools; takes a broad view and crosses
departments
−Planning can be more efficient by diffusing planning responsibility
throughout the organization.
Contingency Planning Process
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-action 1: develop plan, considering contingency events
-action 2: implement plan and formally identify contingency events
-action 3: specify indicators for the contingency events and develop
contingency plans for each possible event
, -between 3 and 4 monitor contingency event indicators and implement
contingency plan if needed
-action 4: successfully complete plan or contingency plan
Purpose of MBO
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-Give subordinates a voice in the goal-setting and planning process, and to
clarify exactly what they are expected to accomplish
Advantages of group and team decision making
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-more information and knowledge available
-more alternatives are likely to be generated
-more acceptance of the final decision is likely
-enhanced communication of the decision may result
-better decisions generally emerge
Steps in the Rational Decision Making Process
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, 1. Recognizing and defining the decision situation
2. Identifying alternatives
3. Evaluating alternatives
4. Selecting the best alternative
5. Implementing the chosen alternative
6. Following up and evaluating the results
Decision Making process
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−Recognizing and defining the nature of a decision situation, identifying
alternatives, choosing the best alternative, and putting it into practice
−The word "best" implies effectiveness
−Effective decision making requires that the decision maker understands the
situation driving the decision.
Analyzer strategy
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-a strategy in which the firm tries to maintain its current businesses and to
be somewhat innovative in new businesses
-Miles and Snow Typology
Administrative Model ideas
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