PGA 3.0 LEVEL 1-2-3 STUDY GUIDE
ACTUAL FINAL EXAM
QUESTIONS AND CORRECT ANSWERS
TESTED AND APPROVED LATEST
UPDATE
What is the most significant benefit of strategic business planning? -
CORRECT ANSWER gives the organization a competitive advantage and
enables it to successfully meet its objective
Helping establish a starting point for goals, objectives, and related strategies is
an appropriate use of the SWOT analysis. (T / F) - CORRECT ANSWER
True
Financial forecasts should be based on historical data derived from a linear
trend analysis. (T / F) - CORRECT ANSWER True
You are in the process of completing a business plan for the golf shop. Initial
forecasts of sales, expenses, and profit have been made. Past data has been
analyzed and important inside and outside factors have been identified. What is
Page 1 of 180
,the next step to be taken towards completing the plan? - CORRECT ANSWER
Monitor Performance-(the final stage of business planning)
A golf professional is purchasing a golf course. The business plan he presented
to his banker included his history of successfully operating similar facilities,
budget projections for the first five years under his management, and objectives
and strategies for reaching his goals. The banker rejected his loan application
because of missing information. What important element is missing from the
business plan? - CORRECT ANSWER Define the business: facility's purpose
and direction including core values, vision and mission; foundation of the entire
business planning process
A vision defines the short-term objectives that must be accomplished in the
upcoming year. (T / F) - CORRECT ANSWER False
A facility profile defines the overall culture of the business. (T / F) - CORRECT
ANSWER True
The projected customer base of certain golf facilities located in the United
States could assume members drawn from international markets. (T / F) -
CORRECT ANSWER True
A yield analysis is used to compile a facility's historical data on the number of
rounds played. (T / F) - CORRECT ANSWER False
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,What are ways to connect with other professionals who have industry
experience to gather information about the industry? - CORRECT ANSWER
informational interviewing and shadowing, and networking are meaningful
connections and stay informed about opportunities
A resume should begin with listing education first and then work experience.
(T/ F) - CORRECT ANSWER False
It is recommended a resume include all relevant golf-specific skills. (T / F) -
CORRECT ANSWER True
Why should a resume be updated? - CORRECT ANSWER a resume is
intended to be a working document developed throughout your career. evolving
skills and experiences should be communicated in a manner that indicates
educational and professional advancement to demonstrate your value and
impact at a facility.
What are the key points to remember when using a power statement? -
CORRECT
ANSWER -use short and concise bullet points
-begin each point with a power verb
-statement should be result based
-use stats to quantify
-sequence bullets to align
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, "Increased hard good sales by 25% by offering multiple demo days" is an
example of a power statement? (T / F) - CORRECT ANSWER True
"Brought in more events increasing revenues" is an example of a power
statement. (T / F) - CORRECT ANSWER False
Why is it important for the employer to determine the relevant skill sets when
hiring? - CORRECT ANSWER employers often hire for one set of skills, but
replace professionals after determining a different set of skills was necessary to
succeed in the position
What is a quantitative result produced by a Rainmaker? - CORRECT
ANSWER drives revenue either through new member sales, increased rounds
by existing golfers or promoting and serving outside groups
PGA Member who has earned Specialized status is qualified to pursue the PGA
Master Professional Program. (T / F) - CORRECT ANSWER False
Career Consultants provide fee-based services to employers. (T / F) -
CORRECT ANSWER False
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ACTUAL FINAL EXAM
QUESTIONS AND CORRECT ANSWERS
TESTED AND APPROVED LATEST
UPDATE
What is the most significant benefit of strategic business planning? -
CORRECT ANSWER gives the organization a competitive advantage and
enables it to successfully meet its objective
Helping establish a starting point for goals, objectives, and related strategies is
an appropriate use of the SWOT analysis. (T / F) - CORRECT ANSWER
True
Financial forecasts should be based on historical data derived from a linear
trend analysis. (T / F) - CORRECT ANSWER True
You are in the process of completing a business plan for the golf shop. Initial
forecasts of sales, expenses, and profit have been made. Past data has been
analyzed and important inside and outside factors have been identified. What is
Page 1 of 180
,the next step to be taken towards completing the plan? - CORRECT ANSWER
Monitor Performance-(the final stage of business planning)
A golf professional is purchasing a golf course. The business plan he presented
to his banker included his history of successfully operating similar facilities,
budget projections for the first five years under his management, and objectives
and strategies for reaching his goals. The banker rejected his loan application
because of missing information. What important element is missing from the
business plan? - CORRECT ANSWER Define the business: facility's purpose
and direction including core values, vision and mission; foundation of the entire
business planning process
A vision defines the short-term objectives that must be accomplished in the
upcoming year. (T / F) - CORRECT ANSWER False
A facility profile defines the overall culture of the business. (T / F) - CORRECT
ANSWER True
The projected customer base of certain golf facilities located in the United
States could assume members drawn from international markets. (T / F) -
CORRECT ANSWER True
A yield analysis is used to compile a facility's historical data on the number of
rounds played. (T / F) - CORRECT ANSWER False
Page 2 of 180
,What are ways to connect with other professionals who have industry
experience to gather information about the industry? - CORRECT ANSWER
informational interviewing and shadowing, and networking are meaningful
connections and stay informed about opportunities
A resume should begin with listing education first and then work experience.
(T/ F) - CORRECT ANSWER False
It is recommended a resume include all relevant golf-specific skills. (T / F) -
CORRECT ANSWER True
Why should a resume be updated? - CORRECT ANSWER a resume is
intended to be a working document developed throughout your career. evolving
skills and experiences should be communicated in a manner that indicates
educational and professional advancement to demonstrate your value and
impact at a facility.
What are the key points to remember when using a power statement? -
CORRECT
ANSWER -use short and concise bullet points
-begin each point with a power verb
-statement should be result based
-use stats to quantify
-sequence bullets to align
Page 3 of 180
, "Increased hard good sales by 25% by offering multiple demo days" is an
example of a power statement? (T / F) - CORRECT ANSWER True
"Brought in more events increasing revenues" is an example of a power
statement. (T / F) - CORRECT ANSWER False
Why is it important for the employer to determine the relevant skill sets when
hiring? - CORRECT ANSWER employers often hire for one set of skills, but
replace professionals after determining a different set of skills was necessary to
succeed in the position
What is a quantitative result produced by a Rainmaker? - CORRECT
ANSWER drives revenue either through new member sales, increased rounds
by existing golfers or promoting and serving outside groups
PGA Member who has earned Specialized status is qualified to pursue the PGA
Master Professional Program. (T / F) - CORRECT ANSWER False
Career Consultants provide fee-based services to employers. (T / F) -
CORRECT ANSWER False
Page 4 of 180
