UPDATED QUESTIONS AND SOLUTIONS RATED A+
can be used for Quality Assurance purposes - ✔✔True
✔✔The echo procedure is used in radio transmissions to assign response units -
✔✔False, the echo procedure is when you repeat back info on the radio
✔✔The abbreviation BOLO( Be on the Look Out) and ATL (Attempt to Locate) refer to
the same type of radio broadcast - ✔✔True
✔✔When handling fire service calls preliminary dispatch info should be kept to a
minimum - ✔✔True
✔✔A conventional radio system allows for many talk groups to share the same
frequencies - ✔✔False
✔✔In handling law enforcement calls for service proper prioritization of calls is essential
- ✔✔True
✔✔The amber alert system is a nationwide system organized under state or regional
plans to assist in the recovery of abducted or endangered children
True - ✔✔True
✔✔The primary difference between an assault and a battery is physical contact -
✔✔True
✔✔Victims 18 years of age and under may be entered into the Amber Alert System -
✔✔False, 17 years of age or younger
✔✔Domestic Violence calls present the highest potential risk for assault and battery
against response units - ✔✔True
✔✔Car jacking is a combination of robbery and auto theft - ✔✔True
✔✔People who talk about suicide do not kill themselves - ✔✔False
✔✔Time is a critical factor in structure fires - ✔✔True
✔✔Fires in mobile homes, travel trailers, and camping trailers are classified as structure
fires - ✔✔False, They are considered vehicle fires
, ✔✔NIMS (National Incident Management System) is a comprehensive national
approach to incident management - ✔✔True
✔✔The incident command system is an integral part of NIMS (National Incident
Management System) - ✔✔True
✔✔The typical standard used in deciding liability cases is what a reasonable and
prudent person would do in a similar situation - ✔✔True
✔✔Liability is something that is claimed as existing or being as described but not yet
proven - ✔✔False
✔✔Under certain circumstances a telecommunicator could be he held liable in a
negligence lawsuit - ✔✔True
✔✔The telecommunicator should always reassure callers that response units will be
right there - ✔✔False
✔✔Maintaining a positive attitude will help to reduce stress - ✔✔True
✔✔The operational relationship between telecommunicators, supervisors, and
managers is defined by the PSAPs - ✔✔Chain of Command
✔✔The vital services of a public safety telecommunications system are to provide
communication between the PSAP and - ✔✔The Public, Agency Personnel, other
Agencies, and Support Services
✔✔A process for supplying supplemental personnel equipment or other resources o
assist other agencies in time of need is referred to as - ✔✔Mutual Aid
✔✔The five components of a communication cycle are - ✔✔Sender, Receiver,
Message, Medium, Feedback
✔✔Demonstrating an interest and understanding in what is being said by staying
focused, asking questions, listening for the main point, and listening for the rational
behind what is being said - ✔✔Active Listening
✔✔If a telecommunicator can only get one piece of info from a caller it should be -
✔✔Location
✔✔Physically signaling that you are listening is applying the listening technique of -
✔✔Nonverbal Attending