2026-2027 Actual Complete Real Exam Questions
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Which recently enacted act is cause the healthcare industry to
embrace transformational leaders? - ANSWER -C. Patient
Protection and Affordable Care Act
A transformational leader should be just behind of
change mandated by
healthcare legislation. -
ANSWER -false
Which of the following is not an appropriate action step for a
transformational leader to implement positive change at the
local level in an organization? - ANSWER -C. Take the lead in
legislative action that will affect the industry.
In the patient- and family-centered care (PFCC) approach, the
definition of family, as well as the degree of the family's
involvement in health care, is determined by the patient,
provided that he or she is a legal adult and legally competent to
do so. - ANSWER -True
, These four core concepts comprise patient- and family-
centered care. -
ANSWER -B. Respect and Dignity, Information Sharing,
Participation,
Collaboration
The Crossing the Quality Chasm: A New Health System for the
21st Century report offers "10 Rules to Redesign and Improve
Care." The 5 most relevant approaches are: - ANSWER -A. Care
based in continuous healing relationships, customization
based on patient needs and values, patient as the source of
control, shared knowledge and free flow of information, need
for transparency
According to Donald Nelson, a physician and expert on quality,
an organization will transform the culture only when it moves
from improvement projects to improving systems. What is the
correct order in which to effect systems change? - ANSWER -B.
Project or intervention, microsystem change, mesosystem
change, macrosystem change
6. The Picker Institute's Eight Dimensions of Care Measurement
(Access,
Respect for patients' values and preferences, Coordination of
Care, Information,
Communication, and Education, Physical Comfort, Emotional
Support,
Involvement of Rriends and Ramily, and Preparation for
Discharge and Transitions in Care) were chosen by enlightened