NU 665C WEEK 9 13 TEST PAPER 2026
QUESTIONS WITH SOLUTIONS GRADED A+
◉ Factors influencing communication include developmental level;
roles and responsibilities; space and territoriality; physical, mental,
and emotional state; environment; and ___ differences. Answer:
sociocultural
◉ Incivility is rude, disruptive, intimidating, and undesirable
behavior directed at another person. T or F Answer: true
◉ An example of an open-ended question is: "What medicines have
you been taking at home?" T or F Answer: false
◉ the use of technology to delivery nursing care and conduct
nursing practice remotely is called ___ Answer: telehealth
◉ the therapeutic communication technique is known as ___ is the
skill of identifying with the way another person feels Answer:
empathy
◉ when communicating effectively with patients, the nurse may use
auditory, visual, or kinesthetic ___. Answer: channels
,◉ private social media account activities by nurses are protected
from regulatory authority oversight. T or F Answer: false
◉ when verbal and nonverbal communications do not match, it is
often the nonverbal communication that more accurately conveys
the speaker's meaning. Answer: true
◉ factors that distort the quality of the message, known as ___, can
interfere with communication at any point in the process. Answer:
noise
◉ A nurse is assessing vital signs on a pregnant client during a
routine prenatal visit. The client states, "I know labor will be so
painful, it sounds awful. I am sure I will not be able to stand the pain;
I really dread going into labor." What is the best response from the
nurse? Answer: "You're worried about how you will tolerate the pain
associated with labor"
◉ A nurse is planning care for an adult client with severe hearing
impairment who uses sign language and lip reading for
communication and who has a new diagnosis of cancer. Which
nursing action is most appropriate when establishing the plan of
care for this client?
Arrange for a sign language interpreter when discussing treatment.
Talk with the client's children to determine needs.
,Use a text-telephone device (TTD) for daily communication.
Consult the oncology nurse specialist. Answer: Arrange for a sign
language interpreter when discussing treatment.
◉ A nurse during orientation notices that the preceptor gives all
subcutaneous injections on a 45-degree angle. When the new nurse
asks the preceptor the rationale for the practice the preceptors
states, "This is how I do it, and this is how you will do it." The new
nurse recognizes this behavior to be:
nurturing.
aggressive.
passive.
assertive. Answer: aggressive
◉ The nurse makes a contract with the client during which phase of
the nurse-client relationship?
Termination phase
Orientation phase
Working phase
Intimate phase Answer: Orientation phase
◉ A client was recently diagnosed with metastatic lung cancer. The
nurse finds the client crying in the room. Which statement made by
the nurse best demonstrates the use of empathy?
, "Don't worry, I have seen lots of people with cancer do fine."
"I see you have been crying. Do you want me to call someone for
you?"
"I am sorry to hear you have cancer. I would be upset too, is there
anything I can do?"
"I see you are upset. Would you like to talk?" Answer: "I see you are
upset. Would you like to talk?"
◉ In which situation would the SBAR technique of communication
be most appropriate?
A nurse is facilitating a family meeting to coordinate a client's
discharge planning.
A nurse is teaching a client about the benefits of smoking cessation
and the risks of continuing to smoke.
A nurse is explaining the process of bone marrow biopsy to a client
who is scheduled for the procedure.
A nurse is calling a health care provider to report a client's new
onset of chest pain. Answer: A nurse is calling a health care provider
to report a client's new onset of chest pain.
◉ A nurse is discussing cataract treatment with a client. Which
statement by the nurse would be most therapeutic?
"Have you ever thought of laser surgery?"
"Why don't you try laser surgery?"
QUESTIONS WITH SOLUTIONS GRADED A+
◉ Factors influencing communication include developmental level;
roles and responsibilities; space and territoriality; physical, mental,
and emotional state; environment; and ___ differences. Answer:
sociocultural
◉ Incivility is rude, disruptive, intimidating, and undesirable
behavior directed at another person. T or F Answer: true
◉ An example of an open-ended question is: "What medicines have
you been taking at home?" T or F Answer: false
◉ the use of technology to delivery nursing care and conduct
nursing practice remotely is called ___ Answer: telehealth
◉ the therapeutic communication technique is known as ___ is the
skill of identifying with the way another person feels Answer:
empathy
◉ when communicating effectively with patients, the nurse may use
auditory, visual, or kinesthetic ___. Answer: channels
,◉ private social media account activities by nurses are protected
from regulatory authority oversight. T or F Answer: false
◉ when verbal and nonverbal communications do not match, it is
often the nonverbal communication that more accurately conveys
the speaker's meaning. Answer: true
◉ factors that distort the quality of the message, known as ___, can
interfere with communication at any point in the process. Answer:
noise
◉ A nurse is assessing vital signs on a pregnant client during a
routine prenatal visit. The client states, "I know labor will be so
painful, it sounds awful. I am sure I will not be able to stand the pain;
I really dread going into labor." What is the best response from the
nurse? Answer: "You're worried about how you will tolerate the pain
associated with labor"
◉ A nurse is planning care for an adult client with severe hearing
impairment who uses sign language and lip reading for
communication and who has a new diagnosis of cancer. Which
nursing action is most appropriate when establishing the plan of
care for this client?
Arrange for a sign language interpreter when discussing treatment.
Talk with the client's children to determine needs.
,Use a text-telephone device (TTD) for daily communication.
Consult the oncology nurse specialist. Answer: Arrange for a sign
language interpreter when discussing treatment.
◉ A nurse during orientation notices that the preceptor gives all
subcutaneous injections on a 45-degree angle. When the new nurse
asks the preceptor the rationale for the practice the preceptors
states, "This is how I do it, and this is how you will do it." The new
nurse recognizes this behavior to be:
nurturing.
aggressive.
passive.
assertive. Answer: aggressive
◉ The nurse makes a contract with the client during which phase of
the nurse-client relationship?
Termination phase
Orientation phase
Working phase
Intimate phase Answer: Orientation phase
◉ A client was recently diagnosed with metastatic lung cancer. The
nurse finds the client crying in the room. Which statement made by
the nurse best demonstrates the use of empathy?
, "Don't worry, I have seen lots of people with cancer do fine."
"I see you have been crying. Do you want me to call someone for
you?"
"I am sorry to hear you have cancer. I would be upset too, is there
anything I can do?"
"I see you are upset. Would you like to talk?" Answer: "I see you are
upset. Would you like to talk?"
◉ In which situation would the SBAR technique of communication
be most appropriate?
A nurse is facilitating a family meeting to coordinate a client's
discharge planning.
A nurse is teaching a client about the benefits of smoking cessation
and the risks of continuing to smoke.
A nurse is explaining the process of bone marrow biopsy to a client
who is scheduled for the procedure.
A nurse is calling a health care provider to report a client's new
onset of chest pain. Answer: A nurse is calling a health care provider
to report a client's new onset of chest pain.
◉ A nurse is discussing cataract treatment with a client. Which
statement by the nurse would be most therapeutic?
"Have you ever thought of laser surgery?"
"Why don't you try laser surgery?"
