NUR 224 CERTIFICATION SCRIPT 2026
COMPLETE QUESTIONS AND CORRECT
ANSWERS
◉NONtherapeutic interaction skills
giving advice EXAMPLE. Answer: "you should definitely quit your
job"
◉NONtherapeutic interaction skills
probing EXAMPLE. Answer: "give me specific details of your abuse"
◉NONtherapeutic interaction skills
defending EXAMPLE. Answer: "your doctor is perfectly capable of
handling your medication regime"
◉NONtherapeutic interaction skills
requesting an explanation EXAMPLE. Answer: why questions
"why do you feel that way?"
◉NONtherapeutic interaction skills
indicating an external power source EXAMPLE. Answer: "what
makes you feel that way?"
,◉NONtherapeutic interaction skills
belittling feelings EXAMPLE. Answer: "every patient is struggling,
you are no different than everyone else"
◉NONtherapeutic interaction skills
making sterotyped comments EXAMPLE. Answer: "chin up"
◉NONtherapeutic interaction skills
using denial EXAMPLE. Answer: patient: "i have nothing left to live
for"
nurse: "of course you have things to live for, everyone does"
◉NONtherapeutic interaction skills
interpreting EXAMPLE. Answer: "unconsciously you are saying..."
◉NONtherapeutic interaction skills
introducing an unrelated topic EXAMPLE. Answer: patient: "i will
never be able to stop drinking"
nurse: "so did you see that football game last night?"
◉nursing communication techniques for a bipolar/manic patient.
Answer: use a calm, soft, slow speech
,short, simple sentences
may need to change the subject
will need to interrupt
decrease stimulation and encourage rest
limit engagement
◉nursing communication techniques for an angry patient. Answer:
give them space
let them have their anger
speak softly
demonstrate concern and listen
◉nursing communication techniques for a psychosis patient.
Answer: do not argue with delusions - it's ok to voice doubt
explore content of hallucinations
focus on reality
◉nursing communication techniques for a patient with an eating
disorder. Answer: do not discuss food
if the patient wants to talk about food, divert the conversation to the
patients feelings
, ◉nursing communication techniques for a sever or panic level
anxiety patient. Answer: ok to say "you are going to be all right"
calm, soft, slow voice
stay with the person
◉nursing communication techniques for a patient with personality
disorder. Answer: if manipulative behavior - be firm but kind
set limits, enforce rules
reinforce adaptive behavior, ignore non-adaptive
set time-limits for interacting
◉nursing communication techniques for a patient with depression.
Answer: short, frequent interaction
may need to just sit with them if they don't want to talk
tell the patient when you will be back, maintain veracity
◉MENINGITIS, SEIZURES AND GESTATIONAL HYPERTENSION.
Answer: ...
◉TBI stands for..
what is it?. Answer: traumatic brain injury
any impact to the head that causes it to shake back and forth. causes
cerebral edema
COMPLETE QUESTIONS AND CORRECT
ANSWERS
◉NONtherapeutic interaction skills
giving advice EXAMPLE. Answer: "you should definitely quit your
job"
◉NONtherapeutic interaction skills
probing EXAMPLE. Answer: "give me specific details of your abuse"
◉NONtherapeutic interaction skills
defending EXAMPLE. Answer: "your doctor is perfectly capable of
handling your medication regime"
◉NONtherapeutic interaction skills
requesting an explanation EXAMPLE. Answer: why questions
"why do you feel that way?"
◉NONtherapeutic interaction skills
indicating an external power source EXAMPLE. Answer: "what
makes you feel that way?"
,◉NONtherapeutic interaction skills
belittling feelings EXAMPLE. Answer: "every patient is struggling,
you are no different than everyone else"
◉NONtherapeutic interaction skills
making sterotyped comments EXAMPLE. Answer: "chin up"
◉NONtherapeutic interaction skills
using denial EXAMPLE. Answer: patient: "i have nothing left to live
for"
nurse: "of course you have things to live for, everyone does"
◉NONtherapeutic interaction skills
interpreting EXAMPLE. Answer: "unconsciously you are saying..."
◉NONtherapeutic interaction skills
introducing an unrelated topic EXAMPLE. Answer: patient: "i will
never be able to stop drinking"
nurse: "so did you see that football game last night?"
◉nursing communication techniques for a bipolar/manic patient.
Answer: use a calm, soft, slow speech
,short, simple sentences
may need to change the subject
will need to interrupt
decrease stimulation and encourage rest
limit engagement
◉nursing communication techniques for an angry patient. Answer:
give them space
let them have their anger
speak softly
demonstrate concern and listen
◉nursing communication techniques for a psychosis patient.
Answer: do not argue with delusions - it's ok to voice doubt
explore content of hallucinations
focus on reality
◉nursing communication techniques for a patient with an eating
disorder. Answer: do not discuss food
if the patient wants to talk about food, divert the conversation to the
patients feelings
, ◉nursing communication techniques for a sever or panic level
anxiety patient. Answer: ok to say "you are going to be all right"
calm, soft, slow voice
stay with the person
◉nursing communication techniques for a patient with personality
disorder. Answer: if manipulative behavior - be firm but kind
set limits, enforce rules
reinforce adaptive behavior, ignore non-adaptive
set time-limits for interacting
◉nursing communication techniques for a patient with depression.
Answer: short, frequent interaction
may need to just sit with them if they don't want to talk
tell the patient when you will be back, maintain veracity
◉MENINGITIS, SEIZURES AND GESTATIONAL HYPERTENSION.
Answer: ...
◉TBI stands for..
what is it?. Answer: traumatic brain injury
any impact to the head that causes it to shake back and forth. causes
cerebral edema
