MGT 3013 Exam 1 Review
-exam elaborations with 100% verified answer/solutions-
Excel & Succeed - academic year (2026-2027)
36 Q&A
Management is the attainment of organizational goals through what?
planning, organizing, leading and controlling
Based on the four management functions; planning is what?
setting goals and deciding activities
Based on the four management functions; organizing is what?
organizing activities and people & assigning responsibility for task
accomplishment
Based on the four management functions; leading is what?
motivating, communicating with and developing people
Based on the four management functions; controlling is what?
establishing targets and measuring performance
What do managers do?
, set objectives, organize, develop people, measure, and
motivate/communicate
Efficiency refers to what?
the amount of resources used to achieve the organizational goal
effectiveness refers to what?
the degree to which the organization achieves the stated goal, or succeeds at
what it is trying to do.
what is organizational effectiveness?
the act of providing a product or service that customers value
what are the three categories of skills:
conceptual, human, and technical
what is conceptual skill?
the ability to see the organization as a whole system and the relationships
among its parts. knowing where the team fits into the industry
what is human skill?
the ability to work with and through people and to work effectively as a group
member
what is technical skill?
the understanding of and proficiency in the performance of specific tasks.
includes mastery of the methods, techniques, and equipment involved in
specific functions.
non managers must posses a high degree of which skill?
technical skill
First-line managers must posses a high degree of which skill?
human skills first; then technical skills
Middle managers must posses a high degree of which skill?
-exam elaborations with 100% verified answer/solutions-
Excel & Succeed - academic year (2026-2027)
36 Q&A
Management is the attainment of organizational goals through what?
planning, organizing, leading and controlling
Based on the four management functions; planning is what?
setting goals and deciding activities
Based on the four management functions; organizing is what?
organizing activities and people & assigning responsibility for task
accomplishment
Based on the four management functions; leading is what?
motivating, communicating with and developing people
Based on the four management functions; controlling is what?
establishing targets and measuring performance
What do managers do?
, set objectives, organize, develop people, measure, and
motivate/communicate
Efficiency refers to what?
the amount of resources used to achieve the organizational goal
effectiveness refers to what?
the degree to which the organization achieves the stated goal, or succeeds at
what it is trying to do.
what is organizational effectiveness?
the act of providing a product or service that customers value
what are the three categories of skills:
conceptual, human, and technical
what is conceptual skill?
the ability to see the organization as a whole system and the relationships
among its parts. knowing where the team fits into the industry
what is human skill?
the ability to work with and through people and to work effectively as a group
member
what is technical skill?
the understanding of and proficiency in the performance of specific tasks.
includes mastery of the methods, techniques, and equipment involved in
specific functions.
non managers must posses a high degree of which skill?
technical skill
First-line managers must posses a high degree of which skill?
human skills first; then technical skills
Middle managers must posses a high degree of which skill?
