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EXAM STRUCTURE & INSTRUCTIONS
Exam: ServiceNow Certified Application Developer (CAD)
Questions: 60 questions (75 minutes)
Format: Multiple Choice & Multiple Select (no partial credit)
Passing Score: 70% (varies by form)
Domains:
Designing and Creating an Application (20%)
Application User Interface (20%)
Security and Restricting Access (20%)
Application Automation (20%)
Working with External Data (10%)
Managing Applications (10%)
Instructions: Select the single best answer unless "Select all that apply" is
indicated. For multi-select questions, all correct options must be selected for
credit.
DOMAIN I: Designing and Creating an Application (Questions 1-60)
1. Which one of the following is the fastest way to create and configure a
Record Producer?
A) Create a Catalog Category, open the category, and select the Add New
Record Producer button
,B) Use the Record Producer module then add and configure all variables
manually
C) Open the table in the Table records and select the Add to Service Catalog
Related Link
D) Open the table's form, right-click on the form header, and select the
Create Record Producer menu item
✅ Correct Answer: C
📖 Rationale: The fastest way is to open the table in the Table records and
select the Add to Service Catalog Related Link, which automatically creates
and links the Record Producer.
2. Which one of the following is the baseline behavior of a table in a
privately-scoped application?
A) The table and its data are not accessible using web services
B) Any Business Rule can read, write, delete, and update from the table
C) Only artifacts in the table's application can read from the table
D) All application scopes can read from the table
✅ Correct Answer: D
📖 Rationale: By default, all application scopes can read from a table in a
privately-scoped application. This is the baseline behavior before applying
additional access controls.
3. When configuring a module, what does the Override application menu
roles configuration option do?
A) Users with the module role but without access to the application menu
access the module
B) Self-Service users can access the module even though they do not have
roles
C) Admin is given access to the module even if Access Controls would
ordinarily prevent access
,D) Users with access to the application menu can see the module even if
they don't have the module role
✅ Correct Answer: A
📖 Rationale: The Override application menu roles option allows users who
have the module role (but not necessarily application menu access) to access
the module.
4. Which of the following features are available to Global applications?
(Select all that apply)
A) Automated Test Framework
B) Source Control
C) Delegated Development
D) Flow Designer
✅ Correct Answer: A, D
📖 Rationale: Global applications have access to Automated Test Framework
and Flow Designer. Source Control and Delegated Development are
primarily for scoped applications.
5. What is a Module?
A) The functionality within an application menu such as opening a page in
the content frame or a separate tab or window
B) A group of menus, or pages, providing related information and
functionality to end-users
C) A way of helping users quickly access information and services by filtering
the items in the Application Navigator
D) A web-based way of providing software to end-users
✅ Correct Answer: A
📖 Rationale: A module represents the functionality within an application
menu, such as opening a page in the content frame or a separate tab or
window.
, 6. Identify the incorrect statement about Delegated Development in
ServiceNow.
A) Administrators can grant non-admin users the ability to develop global
applications
B) Administrators can specify which application file types the developer can
access
C) Administrators can grant the developer access to script fields
D) Administrators can grant the developer access to security records
✅ Correct Answer: A
📖 Rationale: Non-admin users cannot develop global applications through
Delegated Development. They can only develop scoped applications.
7. To see what scripts, reports, and other application artifacts will be in a
published application:
A) Enter the name of the Application in the Global search field
B) Open the list of Update Sets for the instance
C) Examine the Application Files Related List in the application to be
published
D) Open the artifact records individually to verify the value in the
Application field
✅ Correct Answer: C
📖 Rationale: The Application Files Related List in the application record
shows all artifacts that will be included when the application is published.
8. Application developers configure ServiceNow using industry standard
JavaScript to:
A) Enable the right-click to edit the context menus on applications in the
navigator
B) Extend and add functionality
C) Customize the organization's company logo and banner text