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What question does Healthcare Dollars & Sense answer
for patients and
consumers? - ANSWER -to help make sense of price and value
in healthcare.
What are the 3 components/best practices of Healthcare Dollars
& Sense - ANSWER -Price Transparency, Patient Financial
Communications, and Medical Account Resolution.
What is the Emergency Medical Treatment and Active Labor Act
(EMTALA)? - ANSWER -requires ER departments to provide a
medical screening examination to any individual who comes
into the ER department and requests an examination/treatment;
prohibits ER departments from refusing to examine or treat
individuals with an emergency condition.
In an ED, when should you engage in financial discussions
with patients? -
ANSWER -During the discharge
process
, In an ED, if a patient does not have a medical condition, when
should you discuss the financial discussion? - ANSWER -After
the medical screening, and either during the registration or
discharge process.
If an ED patient does not have an emergency medical condition,
can you then engage in financial discussions? - ANSWER -No,
you must ensure the medical screening is complete first.
Outside the ED setting, when can you have financial
discussions with patients?
- ANSWER -Either during the registration or discharge process
- as long as the
patient flow is not
disrupted.
According to best practices, when should you make a
reasonable attempt to
have a financial discussion with a patient? - ANSWER -
Before a financial
obligation is incurred (before care is
provided).
Why does best practices support financial discussions before
care is provided?
- ANSWER -To ensure that patients are aware of their financial
obligations and