HROB 101 Sac State Exam with accurate detailed solutions
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What is an organization and provide examples. - ✔✔Coordinated in some fashion, have to
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have a common purpose/goal, two or more people.
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What are the four functions of management? - ✔✔planning, organizing, leading, controlling
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What are the three goals of managers? - ✔✔Interpersonal (leader), informational
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(monitoring), and decisional (making choices)
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What are the three skills of managers? - ✔✔Technical (experience, education), human
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(ability to work with people), conceptual (diagnose a problem and solve it)
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What are the four activities of managers? - ✔✔Traditional (Decision making, planning,
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controlling) ||
Communication (exchanging routine information and processing paperwork)
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Human Resources (motivating, disciplining, managing conflict, staffing and training)
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Conceptual (being able to diagnose a problem and solve )
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What is organizational behavior? - ✔✔a field of study that investigates the impact that
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individuals, groups & structures have on behavior within organizations, for the purpose of
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applying such knowledge toward improving an organization's effectiveness.
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What is systematic study? - ✔✔looking at relationships, attempting to attribute causes &
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effects, & drawing conclusions based on scientific evidence.
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What is Evidence-based Management? - ✔✔the basing of managerial decisions on the best
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available scientific evidence.
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What is contributing discipline (4)? - ✔✔1. psychology(Learning, motivation, personality,
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emotion)
2. social psychology (behavior, attitude change, communication, group decisions)
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3. sociology (org. culture, change, technology)
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4. anthropology (org. culture, environment, power)
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What are the key dependent variables (outcomes)? - ✔✔Attitudes, behaviors, organizational
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citizenship behavior, stress || ||
examples of withdrawal behaviors? - ✔✔turnover, absenteeism, tardiness
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Three levels of independent variables... - ✔✔inputs, processes, outcomes...
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individual, group, organization || ||
Identify the goals of science. - ✔✔Explain what happens in in the past, help predict future,
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Helps us control a situation.
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Describe ways to collect data... - ✔✔case studies, field surveys, lab experiments, field
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experiments, reviews. ||
Define hypothesis and theory - ✔✔Deductive: Hypothesis and test
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Inductive: collect data and let it merge to interpret it.
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Define causality... - ✔✔the relationship between cause and effect. Variable A directly cause
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variable B... (longitudinal - collecting data over 5 years)
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