2
HROB 101 Exam 2 with accurate detailed solutions
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motivation - ✔✔The desire to achieve a goal or a certain performance level, leading to
|| || || || || || || || || || || || || || ||
goal-directed behavior. ||
ability - ✔✔Having the skills and knowledge required to perform the job.
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environmental - ✔✔External factors that affect performance. || || || || || ||
-physiological
-safety and security
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-love and belonging
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-self-esteem
-self-actualization - ✔✔Maslow's Hierarchy of Needs || || || || ||
ERG Theory (Alderfer) - ✔✔A modification of Maslow's hierarchy of needs. Instead of the
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five needs that are hierarchically organized, this proposes that basic human needs may be
|| || || || || || || || || || || || || ||
grouped under three categories: existence, relatedness, and growth
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existence - ✔✔A need corresponding to Maslow's physiological and safety needs.
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relatedness - ✔✔A need corresponding to Maslow's social needs.
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growth - ✔✔A need referring to Maslow's esteem and self-actualization.
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hygiene factors (Herzberg) - ✔✔-factors that eliminate job dissatisfaction but don't motivate
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, 2
-factors that are extrinsic to the job such as company policies and working conditions
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intrinsic motivators - ✔✔rewards we get internally, such as enjoyment or satisfaction
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motivators (Herzberg) - ✔✔Factors that are intrinsic to the job, such as achievement and
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interesting work. ||
extrinsic motivation - ✔✔a desire to perform a behavior to receive promised rewards or
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avoid threatened punishment
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Thematic Apperception Test (TAT) (McClelland) - ✔✔A test that assesses a person's
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dominant needs. ||
-entails presenting research subjects with an ambiguous picture and asking them to write a
|| || || || || || || || || || || || || ||
story based on it
|| || ||
McClelland's Theory of Needs - ✔✔theory that individuals acquire three types of needs as a
|| || || || || || || || || || || || || ||
result of their life experiences: the need for achievement, the need for affiliation, and the
|| || || || || || || || || || || || || || || ||
need for power || ||
-all individuals possess a combination of these needs, and the dominant needs are thought
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to drive employee behavior
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need for achievement (McClelland) - ✔✔Having a strong need to be successful.
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need for affiliation (McClelland) - ✔✔Wanting to be liked and accepted by others.
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need for power (McClelland) - ✔✔Wanting to influence others and control their
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environment.
HROB 101 Exam 2 with accurate detailed solutions
|| || || || || || ||
motivation - ✔✔The desire to achieve a goal or a certain performance level, leading to
|| || || || || || || || || || || || || || ||
goal-directed behavior. ||
ability - ✔✔Having the skills and knowledge required to perform the job.
|| || || || || || || || || || ||
environmental - ✔✔External factors that affect performance. || || || || || ||
-physiological
-safety and security
|| ||
-love and belonging
|| ||
-self-esteem
-self-actualization - ✔✔Maslow's Hierarchy of Needs || || || || ||
ERG Theory (Alderfer) - ✔✔A modification of Maslow's hierarchy of needs. Instead of the
|| || || || || || || || || || || || || ||
five needs that are hierarchically organized, this proposes that basic human needs may be
|| || || || || || || || || || || || || ||
grouped under three categories: existence, relatedness, and growth
|| || || || || || ||
existence - ✔✔A need corresponding to Maslow's physiological and safety needs.
|| || || || || || || || || ||
relatedness - ✔✔A need corresponding to Maslow's social needs.
|| || || || || || || ||
growth - ✔✔A need referring to Maslow's esteem and self-actualization.
|| || || || || || || || ||
hygiene factors (Herzberg) - ✔✔-factors that eliminate job dissatisfaction but don't motivate
|| || || || || || || || || || ||
, 2
-factors that are extrinsic to the job such as company policies and working conditions
|| || || || || || || || || || || || ||
intrinsic motivators - ✔✔rewards we get internally, such as enjoyment or satisfaction
|| || || || || || || || || || ||
motivators (Herzberg) - ✔✔Factors that are intrinsic to the job, such as achievement and
|| || || || || || || || || || || || || ||
interesting work. ||
extrinsic motivation - ✔✔a desire to perform a behavior to receive promised rewards or
|| || || || || || || || || || || || || ||
avoid threatened punishment
|| ||
Thematic Apperception Test (TAT) (McClelland) - ✔✔A test that assesses a person's
|| || || || || || || || || || || ||
dominant needs. ||
-entails presenting research subjects with an ambiguous picture and asking them to write a
|| || || || || || || || || || || || || ||
story based on it
|| || ||
McClelland's Theory of Needs - ✔✔theory that individuals acquire three types of needs as a
|| || || || || || || || || || || || || ||
result of their life experiences: the need for achievement, the need for affiliation, and the
|| || || || || || || || || || || || || || || ||
need for power || ||
-all individuals possess a combination of these needs, and the dominant needs are thought
|| || || || || || || || || || || || || ||
to drive employee behavior
|| || ||
need for achievement (McClelland) - ✔✔Having a strong need to be successful.
|| || || || || || || || || || ||
need for affiliation (McClelland) - ✔✔Wanting to be liked and accepted by others.
|| || || || || || || || || || || ||
need for power (McClelland) - ✔✔Wanting to influence others and control their
|| || || || || || || || || || || ||
environment.
