PUBLIX DELI ROI COMPREHENSIVE STUDY
GUIDE 2026 COMPLETE ANSWERS
GRADED A+
⩥ What is the serving size of egg salad for a sub sandwich? Answer: 3oz
on a half and 6oz on a full sub.
⩥ What would you do before you begin cleaning the Deli Traditional
Case? Answer: Gather all needed cleaning supplies prior to cleaning.
⩥ What is the #1 reason why customers would not shop at Publix?
Answer: Sanitation issues
⩥ What is the #1 reason why a customer would think a store is
unsanitary? Answer: Poor visual appearance
⩥ What would 1/8 be on a digital scale? Answer: .125
⩥ Review the opening procedures for the department: Answer: 1. Turn
on the lights and equipment 2. Check special orders and make plans to
fulfill them. 3. Set up service area *sinks* *slicers* *display cases* 4.
Open all workstations. 5. Check signs, labels, and pricing. 6. Clean front
and back of case windows and all counters. 7. Stock supplies,
workstation, and hand-washing sinks. 8. Complete Proactive Walk
, ⩥ What are the steps to proper hand washing? Answer: Wet hands, apply
soap, briskly rub hands for twenty seconds, scrub finger tips and
between fingers, rinse forearms and hands, dry forearms and hands with
paper towel, turn off water with paper towel, discard towel.
⩥ What is the shelf life for vegetables? Answer: Under the sub station:
day of production plus one day... Hot case: 3 hours
⩥ What portion of the special order form does the customer receive?
Answer: Canary Yellow
⩥ What is the process when completing a special order form? Answer: 1.
Pick up blank special order. 2. Write store information and date. 3. Take
customer information: name and address, phone number, pick-up date
and time, type of function, whether paid or COD, who the order was
taken by. 4. Make suggestions before completing order. 5. Take product
information.
⩥ Review proper mechanics when lifting and lowering objects: Answer:
1. Get firm footing and keep your feet wider than shoulder width. 2. Let
your legs do the work by pushing up or down slowly or smoothly. 3.
Maintain your spines natural curve. 4. Grip the item firmly and hold it
close to your body, staying within the safe work zone.
⩥ Review the Mission Statement. Answer: See Bill
GUIDE 2026 COMPLETE ANSWERS
GRADED A+
⩥ What is the serving size of egg salad for a sub sandwich? Answer: 3oz
on a half and 6oz on a full sub.
⩥ What would you do before you begin cleaning the Deli Traditional
Case? Answer: Gather all needed cleaning supplies prior to cleaning.
⩥ What is the #1 reason why customers would not shop at Publix?
Answer: Sanitation issues
⩥ What is the #1 reason why a customer would think a store is
unsanitary? Answer: Poor visual appearance
⩥ What would 1/8 be on a digital scale? Answer: .125
⩥ Review the opening procedures for the department: Answer: 1. Turn
on the lights and equipment 2. Check special orders and make plans to
fulfill them. 3. Set up service area *sinks* *slicers* *display cases* 4.
Open all workstations. 5. Check signs, labels, and pricing. 6. Clean front
and back of case windows and all counters. 7. Stock supplies,
workstation, and hand-washing sinks. 8. Complete Proactive Walk
, ⩥ What are the steps to proper hand washing? Answer: Wet hands, apply
soap, briskly rub hands for twenty seconds, scrub finger tips and
between fingers, rinse forearms and hands, dry forearms and hands with
paper towel, turn off water with paper towel, discard towel.
⩥ What is the shelf life for vegetables? Answer: Under the sub station:
day of production plus one day... Hot case: 3 hours
⩥ What portion of the special order form does the customer receive?
Answer: Canary Yellow
⩥ What is the process when completing a special order form? Answer: 1.
Pick up blank special order. 2. Write store information and date. 3. Take
customer information: name and address, phone number, pick-up date
and time, type of function, whether paid or COD, who the order was
taken by. 4. Make suggestions before completing order. 5. Take product
information.
⩥ Review proper mechanics when lifting and lowering objects: Answer:
1. Get firm footing and keep your feet wider than shoulder width. 2. Let
your legs do the work by pushing up or down slowly or smoothly. 3.
Maintain your spines natural curve. 4. Grip the item firmly and hold it
close to your body, staying within the safe work zone.
⩥ Review the Mission Statement. Answer: See Bill
