MBA 742 LATEST EXAM PREP QUESTIONS
AND ANSWERS PDF 2026
▶ Job Satisfaction. Answer: Satisfaction causes performance
Performance causes satisfaction
Rewards causes satisfaction and performance
▶ Affective Commitment. Answer: Based on emotional attachment to,
identification with, and involvement in the organization
▶ Continuous Commitment. Answer: Based on cost that the employee
associates with leaving the organization
▶ Negative Commitment. Answer: Based on feelings of obligation to stay
with the organization because they should or because they believe it is the
right thing to do
▶ Organizational Citizenship Behavior. Answer: Individual behavior that is
discretionary and that promotes effective functioning of the organization
Altruism
Conscientiousness
Civic virtue
Sportsmanship
Courtesy
▶ Altruism. Answer: Helping out when a coworker is not feeling well
▶ Civic virtue. Answer: Volunteering for a community program to represent
form
▶ Sportsmanship. Answer: Sharing failure of a team project
▶ Courtesy. Answer: Being understanding and empathetic even when
provoked
, ▶ Motivation. Answer: Process that starts with a physiological or
psychological need that activated a behavior or drive that is aimed at a goal
Need: Caused by imbalance
Drive: Motives
Incentives: Anything that alleviates a need and reduces a drive
▶ Primary Motives. Answer: Unlearned, physiological based
Hunger
▶ Secondary Motive. Answer: Learned
Achievement
▶ Intrinsic. Answer: Internally generated
Associated with task or job itself
▶ Extrinsic. Answer: Tangible and visible to others
Distributed to other people
▶ Motivation Theories. Answer: Content theory
Process theory
Contemporary theory
▶ Content Theory. Answer: Focused on individual physiological
deficiencies that people feel the need to eliminate
▶ Process Theory. Answer: Focused on the cognitive concept of
expectancy and how individual thoughts and decisions influence behavior
▶ Contemporary Theory. Answer: Focused on social psychology,
equity/justice, and attribution theories
▶ Maslow's Hierarchy of Needs Theory. Answer: Assumes that once a
given level of need is satisfied, not longer serves to motivate
Physiological
Safety
Love
Esteem
Self actualization
▶ Physiological Needs. Answer: Basic level
Unlearned
AND ANSWERS PDF 2026
▶ Job Satisfaction. Answer: Satisfaction causes performance
Performance causes satisfaction
Rewards causes satisfaction and performance
▶ Affective Commitment. Answer: Based on emotional attachment to,
identification with, and involvement in the organization
▶ Continuous Commitment. Answer: Based on cost that the employee
associates with leaving the organization
▶ Negative Commitment. Answer: Based on feelings of obligation to stay
with the organization because they should or because they believe it is the
right thing to do
▶ Organizational Citizenship Behavior. Answer: Individual behavior that is
discretionary and that promotes effective functioning of the organization
Altruism
Conscientiousness
Civic virtue
Sportsmanship
Courtesy
▶ Altruism. Answer: Helping out when a coworker is not feeling well
▶ Civic virtue. Answer: Volunteering for a community program to represent
form
▶ Sportsmanship. Answer: Sharing failure of a team project
▶ Courtesy. Answer: Being understanding and empathetic even when
provoked
, ▶ Motivation. Answer: Process that starts with a physiological or
psychological need that activated a behavior or drive that is aimed at a goal
Need: Caused by imbalance
Drive: Motives
Incentives: Anything that alleviates a need and reduces a drive
▶ Primary Motives. Answer: Unlearned, physiological based
Hunger
▶ Secondary Motive. Answer: Learned
Achievement
▶ Intrinsic. Answer: Internally generated
Associated with task or job itself
▶ Extrinsic. Answer: Tangible and visible to others
Distributed to other people
▶ Motivation Theories. Answer: Content theory
Process theory
Contemporary theory
▶ Content Theory. Answer: Focused on individual physiological
deficiencies that people feel the need to eliminate
▶ Process Theory. Answer: Focused on the cognitive concept of
expectancy and how individual thoughts and decisions influence behavior
▶ Contemporary Theory. Answer: Focused on social psychology,
equity/justice, and attribution theories
▶ Maslow's Hierarchy of Needs Theory. Answer: Assumes that once a
given level of need is satisfied, not longer serves to motivate
Physiological
Safety
Love
Esteem
Self actualization
▶ Physiological Needs. Answer: Basic level
Unlearned
