Healthcare System Exam Questions &
Answers (Grade A+)
COLLABORATION
1) What are 3 key characteristics from Joel of the definition or
essentials of collaboration? -
correct answer ✅*Essential Components: 1) Separate and unique
practice spheres. 2) Common goals. 3) Shared power control. 4)
Mutual concerns.
*Four key behaviors: 1) approachability, 2) interpersonal skills, 3)
listening, 4) verbal message skills. (P. 159, Joel)
2) What are 3 key competencies identified by Joel to achieve a
collaborative practice? -
correct answer ✅*Assertiveness, *communication skills, *conflict
management, *cooperation, *coordination, *clinical skills, *mutual
respect, *decision making skills, *positive attitude, *trust,
*willingness to dialogue
3) How do decision making and communication interact with each
other to affect collaboration? -
correct answer ✅Poor communication patterns also affect working
relationships and seriously hinder any attempts at collaboration,
often resulting in separate professional decision-making that can
, N5350: Collaboration, Legal,
Healthcare System Exam Questions &
Answers (Grade A+)
create confusion and safety issues. Physician abuse - result of poor
communication and lack of trust, creating a defensive, non-
collaborative practice environment in which the number of errors
rises and patient safety and positive outcomes are threatened. Line
of reporting accountability.
4) What are major steps having to do with communication that are
helpful to achieve and/or improve collaboration? -
correct answer ✅Create a collegial team, accept growth and
development as a joint responsibility, use protocols and guidelines
wisely, watch your language, socialize students to communication
skills needed for collaborative interactions.
5) What is a specific strategy you will use in your first NP position to
overcome barriers to collaboration identified by Clarin (2007) List
barriers she identified. -
correct answer ✅Joel states: educational isolation, professional
elitism, organizational hierarchy, unrecognized diversity, role and
language confusion, inadequate communication patterns,
professional dissonance. See Clarin article in notes section.