NCCT MEDICAL ASSISTANT PRACTICE
TEST QUESTIONS AND CORRECT
ANSWERS
ToA2ensureA2thatA2theA2medicalA2officeA2hasA2theA2suppliesA2itA2needs,A2theA2medicalA2ass
istanceA2shouldA2establishA2aA2_____?A2-A2Ans--1.A2ReorderA2Point
2.A2InventoryA2controlA2log
3.A2OrderA2quantity
AA2_____A2isA2createdA2containingA2theA2name,A2address,A2andA2phoneA2numberA2ofA2bot
hA2theA2vendorA2andA2theA2medicalA2practice.A2ItA2willA2alsoA2haveA2aA2preassignedA2num
berA2toA2trackA2theA2order,A2theA2quantityA2ofA2itemsA2ordered,A2theA2priceA2ofA2theA2items,
A2andA2theA2dateA2purchased.A2-A2Ans--PurchaseA2Order
Periodically,A2theA2medicalA2assistantA2shouldA2checkA2allA2equipmentA2inA2theA2officeA2to
A2ensureA2thatA2courtsA2areA2notA2afraid,A2doA2notA2presentA2hazards,A2andA2areA2inA2good
A2workingA2order.A2AA2_____A2willA2helpA2theA2medicalA2assistantA2trackA2thisA2routineA2ins
pection.A2-A2Ans--MaintenanceA2Log
WhenA2aA2physicianA2dictatesA2anA2operativeA2reportA2andA2askedA2theA2medicalA2assista
ntA2toA2typeA2itA2up,A2theA2physicianA2isA2askingA2theA2medicalA2assistantA2toA2functionA2as
A2a_____?A2-A2Ans--Transcriptionist
UnderA2theA2pierA2reviewA2improvementA2actA2ofA21982,A2peerA2reviewA2organizationsA2ar
eA2responsibleA2forA2theA2reviewA2forA2appropriatenessA2andA2necessityA2ofA2puttingA2aA2p
atientA2intoA2theA2hospitalA2byA2aA2processA2knownA2asA2_____A2reviewA2-A2Ans--
Admissions
WhichA2oneA2ofA2theA2followingA2isA2aA2decisionA2basedA2uponA2bioethics.A2
A2a.A2ReportingA2physical,A2emotional,A2orA2mentalA2abuse.A2
A2b.A2TreatingA2aA216A2yearA2oldA2girlA2whoA2isA2pregnantA2withoutA2parentalA2consent.A2
A2c.A2TheA2useA2ofA2fetalA2tissueA2transplantationA2forA2research.A2
A2d.A2ReportingA2toA2theA2authoritiesA2aA2suicidalA2patient.A2-A2Ans--
TheA2useA2ofA2fetalA2tissueA2transplantationA2forA2research.
AA2physicianA2mustA2haveA2theA2patient'sA2permissionA2inA2writingA2toA2revealA2anyA2confi
dentialA2informationA2exceptA2forA2whichA2ofA2theA2following?
A2gunshotA2wound,A2anorexia,A2drugA2addiction,A2pregnancyA2-A2Ans--GunshotA2Wound
whatA2isA2theA2federalA2regulationA2thatA2requiresA2healthcareA2professionalsA2toA2protectA
2theA2privacyA2andA2confidentialityA2ofA2patientsA2healthA2information?A2-A2Ans--HIPPA
, aA2businessA2letter,A2writtenA2inA2fullA2blockA2styleA2willA2haveA2allA2lines_____?A2-A2Ans--
AtA2theA2leftA2handA2margin.
whenA2writingA2aA2businessA2letter,A2theA2salutationA2ofA2aA2letterA2shouldA2beA2followedA2
byA2whichA2punctuationA2mark?A2-A2Ans--ColonA2:
whenA2handlingA2aA2patientA2complaint,A2whichA2oneA2ofA2theA2followingA2wouldA2beA2mos
tA2appropriate?
A2a.A2IfA2theA2patientA2isA2angry,A2matches/
herA2angerA2level,A2andA2sheA2willA2calmA2down.A2
A2b.A2takeA2allA2complaintsA2seriouslyA2andA2takeA2thoroughA2notes
A2c.A2refusedA2toA2talkA2toA2patientsA2whoA2areA2complaining;A2theA2doctorA2shouldA2handl
eA2them.
A2d.A2noA2correctA2answerA2-A2Ans--
b.A2takeA2allA2complaintsA2seriouslyA2andA2takeA2thoroughA2notes
bodyA2language,A2bodyA2posture,A2spaceA2andA2distanceA2areA2allA2examplesA2ofA2_____
?A2-A2Ans--nonverbalA2communication
whatA2isA2theA2suggestedA2procedureA2forA2cancelingA2anA2appointmentA2inA2theA2appoint
mentA2book?A2-A2Ans--MarkA2throughA2theA2entryA2withA2aA2singleA2redA2line
theA2amountA2anA2insuredA2patientA2mustA2payA2towardsA2claimsA2eachA2yearA2forA2theA2in
suranceA2companyA2willA2payA2forA2medicalA2treatmentA2isA2knownA2asA2the_____?A2-
A2Ans--deductible
instructionsA2toA2anA2insuranceA2companyA2aboutA2whereA2andA2toA2whomA2toA2makeA2pa
ymentA2areA2called_____?A2-A2Ans--assignmentA2ofA2benefits
theA2InternalA2RevenueA2ServiceA2issuesA2a_____A2toA2medicalA2groupsA2orA2soloA2practi
cesA2forA2incomeA2taxA2purposesA2-A2Ans--federalA2taxA2identificationA2number
anA2officeA2appointmentA2calendarA2orA2bookA2mustA2recordA2notA2onlyA2theA2nameA2ofA2th
eA2patientA2andA2theA2startA2timeA2ofA2appointment,A2butA2alsoA2indicateA2the_____?A2-
A2Ans--durationA2ofA2theA2appointment
aA212A2monthA2periodA2selectedA2forA2financialA2purposesA2isA2calledA2a_____year.A2-
A2Ans--fiscal
eachA2prescriptionA2forA2aA2controlledA2substanceA2requiresA2theA2physicianA2signatureA2a
ndA2a_____registrationA2numberA2-A2Ans--DEA
determiningA2whetherA2aA2particularA2medicalA2treatmentA2i.e.A2surgery,A2testsA2willA2beA2
coveredA2underA2aA2patient'sA2insuranceA2policyA2contractA2involvesA2aA2processA2knownA
2as_____?A2-A2Ans--pre-certification
TEST QUESTIONS AND CORRECT
ANSWERS
ToA2ensureA2thatA2theA2medicalA2officeA2hasA2theA2suppliesA2itA2needs,A2theA2medicalA2ass
istanceA2shouldA2establishA2aA2_____?A2-A2Ans--1.A2ReorderA2Point
2.A2InventoryA2controlA2log
3.A2OrderA2quantity
AA2_____A2isA2createdA2containingA2theA2name,A2address,A2andA2phoneA2numberA2ofA2bot
hA2theA2vendorA2andA2theA2medicalA2practice.A2ItA2willA2alsoA2haveA2aA2preassignedA2num
berA2toA2trackA2theA2order,A2theA2quantityA2ofA2itemsA2ordered,A2theA2priceA2ofA2theA2items,
A2andA2theA2dateA2purchased.A2-A2Ans--PurchaseA2Order
Periodically,A2theA2medicalA2assistantA2shouldA2checkA2allA2equipmentA2inA2theA2officeA2to
A2ensureA2thatA2courtsA2areA2notA2afraid,A2doA2notA2presentA2hazards,A2andA2areA2inA2good
A2workingA2order.A2AA2_____A2willA2helpA2theA2medicalA2assistantA2trackA2thisA2routineA2ins
pection.A2-A2Ans--MaintenanceA2Log
WhenA2aA2physicianA2dictatesA2anA2operativeA2reportA2andA2askedA2theA2medicalA2assista
ntA2toA2typeA2itA2up,A2theA2physicianA2isA2askingA2theA2medicalA2assistantA2toA2functionA2as
A2a_____?A2-A2Ans--Transcriptionist
UnderA2theA2pierA2reviewA2improvementA2actA2ofA21982,A2peerA2reviewA2organizationsA2ar
eA2responsibleA2forA2theA2reviewA2forA2appropriatenessA2andA2necessityA2ofA2puttingA2aA2p
atientA2intoA2theA2hospitalA2byA2aA2processA2knownA2asA2_____A2reviewA2-A2Ans--
Admissions
WhichA2oneA2ofA2theA2followingA2isA2aA2decisionA2basedA2uponA2bioethics.A2
A2a.A2ReportingA2physical,A2emotional,A2orA2mentalA2abuse.A2
A2b.A2TreatingA2aA216A2yearA2oldA2girlA2whoA2isA2pregnantA2withoutA2parentalA2consent.A2
A2c.A2TheA2useA2ofA2fetalA2tissueA2transplantationA2forA2research.A2
A2d.A2ReportingA2toA2theA2authoritiesA2aA2suicidalA2patient.A2-A2Ans--
TheA2useA2ofA2fetalA2tissueA2transplantationA2forA2research.
AA2physicianA2mustA2haveA2theA2patient'sA2permissionA2inA2writingA2toA2revealA2anyA2confi
dentialA2informationA2exceptA2forA2whichA2ofA2theA2following?
A2gunshotA2wound,A2anorexia,A2drugA2addiction,A2pregnancyA2-A2Ans--GunshotA2Wound
whatA2isA2theA2federalA2regulationA2thatA2requiresA2healthcareA2professionalsA2toA2protectA
2theA2privacyA2andA2confidentialityA2ofA2patientsA2healthA2information?A2-A2Ans--HIPPA
, aA2businessA2letter,A2writtenA2inA2fullA2blockA2styleA2willA2haveA2allA2lines_____?A2-A2Ans--
AtA2theA2leftA2handA2margin.
whenA2writingA2aA2businessA2letter,A2theA2salutationA2ofA2aA2letterA2shouldA2beA2followedA2
byA2whichA2punctuationA2mark?A2-A2Ans--ColonA2:
whenA2handlingA2aA2patientA2complaint,A2whichA2oneA2ofA2theA2followingA2wouldA2beA2mos
tA2appropriate?
A2a.A2IfA2theA2patientA2isA2angry,A2matches/
herA2angerA2level,A2andA2sheA2willA2calmA2down.A2
A2b.A2takeA2allA2complaintsA2seriouslyA2andA2takeA2thoroughA2notes
A2c.A2refusedA2toA2talkA2toA2patientsA2whoA2areA2complaining;A2theA2doctorA2shouldA2handl
eA2them.
A2d.A2noA2correctA2answerA2-A2Ans--
b.A2takeA2allA2complaintsA2seriouslyA2andA2takeA2thoroughA2notes
bodyA2language,A2bodyA2posture,A2spaceA2andA2distanceA2areA2allA2examplesA2ofA2_____
?A2-A2Ans--nonverbalA2communication
whatA2isA2theA2suggestedA2procedureA2forA2cancelingA2anA2appointmentA2inA2theA2appoint
mentA2book?A2-A2Ans--MarkA2throughA2theA2entryA2withA2aA2singleA2redA2line
theA2amountA2anA2insuredA2patientA2mustA2payA2towardsA2claimsA2eachA2yearA2forA2theA2in
suranceA2companyA2willA2payA2forA2medicalA2treatmentA2isA2knownA2asA2the_____?A2-
A2Ans--deductible
instructionsA2toA2anA2insuranceA2companyA2aboutA2whereA2andA2toA2whomA2toA2makeA2pa
ymentA2areA2called_____?A2-A2Ans--assignmentA2ofA2benefits
theA2InternalA2RevenueA2ServiceA2issuesA2a_____A2toA2medicalA2groupsA2orA2soloA2practi
cesA2forA2incomeA2taxA2purposesA2-A2Ans--federalA2taxA2identificationA2number
anA2officeA2appointmentA2calendarA2orA2bookA2mustA2recordA2notA2onlyA2theA2nameA2ofA2th
eA2patientA2andA2theA2startA2timeA2ofA2appointment,A2butA2alsoA2indicateA2the_____?A2-
A2Ans--durationA2ofA2theA2appointment
aA212A2monthA2periodA2selectedA2forA2financialA2purposesA2isA2calledA2a_____year.A2-
A2Ans--fiscal
eachA2prescriptionA2forA2aA2controlledA2substanceA2requiresA2theA2physicianA2signatureA2a
ndA2a_____registrationA2numberA2-A2Ans--DEA
determiningA2whetherA2aA2particularA2medicalA2treatmentA2i.e.A2surgery,A2testsA2willA2beA2
coveredA2underA2aA2patient'sA2insuranceA2policyA2contractA2involvesA2aA2processA2knownA
2as_____?A2-A2Ans--pre-certification