CCUFC Exam | Questions with 100% Correct
Answers | Verified | Latest Update 2026
Save
Practice questions for this set
Learn 1 /7 Study with Learn
20-30%
Choose an answer
Three approaches to decision
1 2 Ideal credit amount used
making
3 Declarative leads 4 Rate of Return is calculated by:
Don't know?
Terms in this set (199)
,Three approaches to decision 1) Essential obligations - Define essentials and non-
making essentials to help the member weigh options and
make the best, balanced choice.
2) Force-field analysis - Determine forces for or
against the spending plan
3) Cost-benefit analysis - Determine possible
solutions, list cost/benefit of each, rate the
likelihood of success, rate seriousness of failure for
each. The include the social and emotional impact
of a decision.
How can empathy build trust with a It shows you can imagine how it might feel to be in
member? a member's situation without excusing behavior or
agreeing with a members viewpoint.
Control the interview and other Keeping the focus on finances
member interactions by:
Maslow's Hierarchy of Needs - 5 5) Self-Actualization - Morality, Creativity,
levels Spontaneity, Acceptance, Achieving One's Full
Potential
4) Self-Esteem Needs - Confidence, Achievements,
Respect of Others, Connections, Need for
Individuality
3) Love and Belongingness Needs - Friendship,
Family, Intimacy, Connections
2) Safety and Security Needs - Health,
Employment, Family, Stability
1) Physiological Needs - Air, Food, Water, Shelter,
Clothing, Sleep
, Four steps of the change process Recognize need for change,
Gather info and introduce new ideas
Revise plan, if needed
Make change part of habits
Six decision making techniques 1) Scaling
2) Reframing
3) Using Exceptions - The counselor explores the
problem long enough to define it, then highlights
exceptions to the situation to pull out successful
behaviors for navigating the current issue.
4) Future pacing - Having them envision what life
could be like
5) Quotes and stories
6) Metaphors
Blending Matching verbal characteristics, including pace.
Pacing Matching physical behaviors
Money avoidance The view that money is evil or undeserved
Money status Associates wealth with self-worth
Money vigilance The perceived need for secrecy about one's
financial affairs
Money worship The belief that money is synonymous with
happiness and success
Declarative leads Implying you need to learn more
Imperative leads Directing members to say more
Answers | Verified | Latest Update 2026
Save
Practice questions for this set
Learn 1 /7 Study with Learn
20-30%
Choose an answer
Three approaches to decision
1 2 Ideal credit amount used
making
3 Declarative leads 4 Rate of Return is calculated by:
Don't know?
Terms in this set (199)
,Three approaches to decision 1) Essential obligations - Define essentials and non-
making essentials to help the member weigh options and
make the best, balanced choice.
2) Force-field analysis - Determine forces for or
against the spending plan
3) Cost-benefit analysis - Determine possible
solutions, list cost/benefit of each, rate the
likelihood of success, rate seriousness of failure for
each. The include the social and emotional impact
of a decision.
How can empathy build trust with a It shows you can imagine how it might feel to be in
member? a member's situation without excusing behavior or
agreeing with a members viewpoint.
Control the interview and other Keeping the focus on finances
member interactions by:
Maslow's Hierarchy of Needs - 5 5) Self-Actualization - Morality, Creativity,
levels Spontaneity, Acceptance, Achieving One's Full
Potential
4) Self-Esteem Needs - Confidence, Achievements,
Respect of Others, Connections, Need for
Individuality
3) Love and Belongingness Needs - Friendship,
Family, Intimacy, Connections
2) Safety and Security Needs - Health,
Employment, Family, Stability
1) Physiological Needs - Air, Food, Water, Shelter,
Clothing, Sleep
, Four steps of the change process Recognize need for change,
Gather info and introduce new ideas
Revise plan, if needed
Make change part of habits
Six decision making techniques 1) Scaling
2) Reframing
3) Using Exceptions - The counselor explores the
problem long enough to define it, then highlights
exceptions to the situation to pull out successful
behaviors for navigating the current issue.
4) Future pacing - Having them envision what life
could be like
5) Quotes and stories
6) Metaphors
Blending Matching verbal characteristics, including pace.
Pacing Matching physical behaviors
Money avoidance The view that money is evil or undeserved
Money status Associates wealth with self-worth
Money vigilance The perceived need for secrecy about one's
financial affairs
Money worship The belief that money is synonymous with
happiness and success
Declarative leads Implying you need to learn more
Imperative leads Directing members to say more
