NURS 372: Exam 2 Review UPDATED ACTUAL Questions And Correct Answers
C
Terms in this set (329)
Healthcare Quality - the degree to which health care services for individuals and populations
increase the likelihood of desired health outcomes and are consistent with current
professional knowledge
Quality Improvement - an approach to the continuous study and improvement of the processes of
providing health care services to meet the needs of patients and others and
inform healthcare policy
Healthcare Gaps Causation - medical science and technology
Devotions of the Healthcare System - dealing with acute, epdisodic care needs
Challenges of the Healthcare System - reengineered care processes
- effective use of information technologies
- knowledge and skills management
- development of effective teams
- coordination of care across patient conditions, services, sites of care over time
Healthcare Workers in Silos - healthcare providers are acting without the benefit of complete information
about the patient's condition, medical history, services provided in other settings,
or medications provided by other clinicians
Safe - avoiding injuries to patient from the care that is intended to help them
- ex: a nurse uses the rights of medication administration when giving a
medication
Effective - providing services based on scientific knowledge to all who could benefit and
refraining from providing services to those not likely to benefit
- ex: a nurse elevates the head of the bed 30 degrees to prevent ventilator
acquired pneumonia
, Patient-Centered - providing care that is respectful of and responsive to individual patient
preferences, needs, and values, and ensuring that patient values guide all clinical
decisions
- ex: a nurse asks a patient's family about any cultural considerations to be aware
of when caring for a patient at the end-of-life
Timely - reducing waits and sometimes harmful delays for both those who receive and
those who give care
- ex: a nurse identifies early signs of sepsis and implements appropriate nursing
measures
Efficient - avoiding waste, including waste of equipment, supplies, ideas, and energy
- ex: a nurse using an HER is able to see lab results for certain labs on the MAR
when appropriate
Equitable - providing care that does not vary in quality because of personal characteristics
such as gender, ethnicity, geographic location, and socioeconomic status
- ex: a client in an urban community and a client in a rural community have equal
access to healthcare specialists
Rules for Redesign of the System - care is based on continuous healing relationships
- patients should receive care whenever they need it and, in many forms, not just
face-to-face visits. This implies that the health care system must be always
responsive, and access to care should be provided over the internet, by
telephone, and by other means in addition to in-person visits
Rules Continued - care is customized according to patient needs and values
- the systemshould be designed to meet the most common types of needs but
should have thecapability to respond to individual patient choices and
preferences
More Rules - the patient is the source of control
- patients should be given the necessary information and opportunity to exercise
the degree of control they choose over health care decisions that affect them
- the system should be able to accommodate differences in patient preferences
and encourage shared decision making
Knowledge Rule - knowledge is shared, and information flows freely
- patients shouldhave unfettered access to their own medical information and to
clinical knowledge
- clinicians and patients should communicate effectively and share information
Decison Making Rule - decision making is evidence-based
- patients should receive care basedon the best available scientific knowledge
- care should not vary illogically fromclinician to clinician or from place to place
Safety Rule - safety is a system property
- patients should be safe from injury causedby the care system
- reducing risk and ensuring safety require greater attention to systems that help
prevent and mitigate errors
C
Terms in this set (329)
Healthcare Quality - the degree to which health care services for individuals and populations
increase the likelihood of desired health outcomes and are consistent with current
professional knowledge
Quality Improvement - an approach to the continuous study and improvement of the processes of
providing health care services to meet the needs of patients and others and
inform healthcare policy
Healthcare Gaps Causation - medical science and technology
Devotions of the Healthcare System - dealing with acute, epdisodic care needs
Challenges of the Healthcare System - reengineered care processes
- effective use of information technologies
- knowledge and skills management
- development of effective teams
- coordination of care across patient conditions, services, sites of care over time
Healthcare Workers in Silos - healthcare providers are acting without the benefit of complete information
about the patient's condition, medical history, services provided in other settings,
or medications provided by other clinicians
Safe - avoiding injuries to patient from the care that is intended to help them
- ex: a nurse uses the rights of medication administration when giving a
medication
Effective - providing services based on scientific knowledge to all who could benefit and
refraining from providing services to those not likely to benefit
- ex: a nurse elevates the head of the bed 30 degrees to prevent ventilator
acquired pneumonia
, Patient-Centered - providing care that is respectful of and responsive to individual patient
preferences, needs, and values, and ensuring that patient values guide all clinical
decisions
- ex: a nurse asks a patient's family about any cultural considerations to be aware
of when caring for a patient at the end-of-life
Timely - reducing waits and sometimes harmful delays for both those who receive and
those who give care
- ex: a nurse identifies early signs of sepsis and implements appropriate nursing
measures
Efficient - avoiding waste, including waste of equipment, supplies, ideas, and energy
- ex: a nurse using an HER is able to see lab results for certain labs on the MAR
when appropriate
Equitable - providing care that does not vary in quality because of personal characteristics
such as gender, ethnicity, geographic location, and socioeconomic status
- ex: a client in an urban community and a client in a rural community have equal
access to healthcare specialists
Rules for Redesign of the System - care is based on continuous healing relationships
- patients should receive care whenever they need it and, in many forms, not just
face-to-face visits. This implies that the health care system must be always
responsive, and access to care should be provided over the internet, by
telephone, and by other means in addition to in-person visits
Rules Continued - care is customized according to patient needs and values
- the systemshould be designed to meet the most common types of needs but
should have thecapability to respond to individual patient choices and
preferences
More Rules - the patient is the source of control
- patients should be given the necessary information and opportunity to exercise
the degree of control they choose over health care decisions that affect them
- the system should be able to accommodate differences in patient preferences
and encourage shared decision making
Knowledge Rule - knowledge is shared, and information flows freely
- patients shouldhave unfettered access to their own medical information and to
clinical knowledge
- clinicians and patients should communicate effectively and share information
Decison Making Rule - decision making is evidence-based
- patients should receive care basedon the best available scientific knowledge
- care should not vary illogically fromclinician to clinician or from place to place
Safety Rule - safety is a system property
- patients should be safe from injury causedby the care system
- reducing risk and ensuring safety require greater attention to systems that help
prevent and mitigate errors
