NAB Core Exam 1 Review of 350 Latest
Exam Questions and Correct Answers
with Rationales/ Long Term Care
Administrator Exam / Residential Care
Test
What is the discipline that addresses musculoskeletal disorders and is directly related to staff
that provide resident care? - Correct Answer :Ergonomics (the study of people's efficiency in
their working environments)
In the typical facility, staff turnover is greatest among:
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1. Business office people
2. CNAs
3. Registered nurses
4. Maintenance - Correct Answer :2. CNAs
What term is descriptive of a third party who makes a decision related to resolving a dispute
and that decision is binding on both the union and the facility? - Correct Answer :arbitration
within the spirit of OBRA in culture change which is the most descriptive of the movement:
a: resident rights and Resident centered care
b: changing the physical structure of the facility to be more homelike
c: having more clearly defined and permanent workloads and assignments
d: protection of residents and employees through an affective infection control program -
Correct Answer :a: resident rights and Resident centered care
What is a complication of facility policies and procedures that directly relate to work
conditons? - Correct Answer :HR handbook/Personnel policy handbook
For interviewing a potential employee, a good technique is to:
1. Spend half the time putting the interviewee at ease
2. Keep the interviewee on guard by asking a succession of rapid questions
3. Let the interviewee do most of the talking in order to gain as much information as possible
4. Spend most of the time giving the interviewee information about the job - Correct Answer
:3. Let the interviewee do most of the talking in order to gain as much information as possible
Which of the following is not an employee benefit?
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1. health insurance
2. retirement plans
3. compensation
4. paid vacations and sick leave - Correct Answer :3. compensation
Which one of the following is the best approach for supervisor to use with an employee who
is clearly distracted and upset by a personal problem?
1. - Correct Answer :
Which of the following is not a mechanism for overcoming barriers in communication?
1. Use simple knowledge
2.Depend on key persons in each department to interpret information
3. Connect new ideas with familiar ones
4.Provide an opportunity for feedback when information is not clear - Correct Answer
:2.Depend on key persons in each department to interpret information
---- communication happens between persons or peers of equal rank or status - Correct
Answer :Horizontal
What type of employee counseling should not be done between the administrator/manager
and an employee?
1.professional development and career development
2. personal non-work problems
3. Work related problems
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4. conflict between personnel - Correct Answer :2. personal non-work problems
which of the following is the most important step in developing clearly defined job
descriptions?
1. Having all job descriptions written by line supervisors?
2.Careful analysis of the job content
3.obtaining simple job descriptions from allied professors
4.the job description reflecting changes in compensation - Correct Answer :2.Careful analysis
of the job content
Which of the following is a most significant factor related to employee retention?
1. Development of master staffing schedules
2. Advisory relationships with consultants
3.orientation and supervision of employees
4. Strict adherence to policies and procedures - Correct Answer :3.orientation and supervision
of employees
The requirement that all employers, including government agencies, must verify that the
employees hired are either U.S citizens or authorized to work in the U.S is part of the:
1. Social Security Act
2. Fair Labors Standard Act
3. Immigration and Reform Act
4. HIPPA - Correct Answer :.3. Immigration and Reform Act
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