FICEP Book 6th ED. Study Guide Chapters 1-60
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Terms in this set (382)
Financial Counseling Is -Unpredictable
(Chapter 1) -Creative
-Interactive
-Spontaneous
-Weighing Options
-Suggesting Solutions
Financial Counseling Is Never -A substitute for professional therapy
(Chapter 1) -A formula that fits every member
-Solely an information gathering interview
-An opportunity for the counselor to take control
-An answer to every problem
-A guaranteed solution
Myth- Counselors can provide Reality- It will take time to restore balance to
instant relief. members' finances.
(Chapter 1)
Myth- Budgeting means denying Reality- Cutting back may be necessary, and not
oneself. everything needs sacrificed. A budget puts the
(Chapter 1) member in control.
,Myth- Budgeting requires an Reality- Budgeting requires an understanding of
accounting background. where money goes and a determination to match
(Chapter 1) spending to priorities.
Myth- People in financial trouble Reality- Natural disasters, chronic medical
spend too much. conditions, divorce and other life events can
(Chapter 1) severely affect a budget.
Myth- Everyone follows counselors' Reality- Habits are difficult to change, and
recommendations members may not accept recommendations.
(Chapter 1)
Myth- The member will be as Reality- Some members may not be willing to make
dedicated to making the plan work the same commitment.
as the counselor.
(Chapter 1)
Myth- If a plan fails, it is the Reality- Lack of cooperation from family members
member's fault. and events beyond the member's control may
(Chapter 1) make it difficult or event impossible to follow the
plan. The counselor may also not clearly
understand the member's real issues or effectively
communicate the solutions.
Myth- If a plan fails, it means the Reality- Early failure may be the foundation for
member can never succeed. later success. The member may be learning how to
(Chapter 1) set a budget and follow a spending plan, while
figuring out what approaches will work for the
family.
Myth- Counselors can help Reality- Some members may be in such dire
everyone. financial straits that standard measures are unlikely
(Chapter 1) to be effective. Others will refuse to follow
suggestions or a spending plan.
, Myth- Everyone wants to pay off Reality- Some members are perfectly happy with
debt. manageable levels of debt.
(Chapter 1)
4 Program Necessities 1. Confidentiality
(Chapter 2) 2. Understanding
3. Multiple methods and subjects
4. Survey employees
To achieve confidentiality -Hold meetings off site or in private locations.
(Chapter 2) -Omit names when reporting appointments as part
of program tracking
-Store records in an area that is inaccessible
-Ask co workers permission before reviewing
account records, credit reports, and other sensitive
information.
-Do not consult other departments without
obtaining permission
-Conduct as much correspondence as possible by
email.
To achieve understanding It can be difficult to discuss money issues. Being
(Chapter 2) compassionate, empathetic, and patient during the
meeting will build rapport. Self-worth can be tied
to financial wealth.
To achieve multiple methods and They are at different life stages and have different
subjects needs, so be flexible. Self- paced, classroom
(Chapter 2) setting, online approach, etc. Find ways to mix up
the message and the delivery to appeal to different
learning styles.
To achieve survey results Guage interest in various topics, formally and
(Chapter 2) informally.
Exam | Questions with 100% Correct Answers |
Verified | Latest Update 2026
Save
Terms in this set (382)
Financial Counseling Is -Unpredictable
(Chapter 1) -Creative
-Interactive
-Spontaneous
-Weighing Options
-Suggesting Solutions
Financial Counseling Is Never -A substitute for professional therapy
(Chapter 1) -A formula that fits every member
-Solely an information gathering interview
-An opportunity for the counselor to take control
-An answer to every problem
-A guaranteed solution
Myth- Counselors can provide Reality- It will take time to restore balance to
instant relief. members' finances.
(Chapter 1)
Myth- Budgeting means denying Reality- Cutting back may be necessary, and not
oneself. everything needs sacrificed. A budget puts the
(Chapter 1) member in control.
,Myth- Budgeting requires an Reality- Budgeting requires an understanding of
accounting background. where money goes and a determination to match
(Chapter 1) spending to priorities.
Myth- People in financial trouble Reality- Natural disasters, chronic medical
spend too much. conditions, divorce and other life events can
(Chapter 1) severely affect a budget.
Myth- Everyone follows counselors' Reality- Habits are difficult to change, and
recommendations members may not accept recommendations.
(Chapter 1)
Myth- The member will be as Reality- Some members may not be willing to make
dedicated to making the plan work the same commitment.
as the counselor.
(Chapter 1)
Myth- If a plan fails, it is the Reality- Lack of cooperation from family members
member's fault. and events beyond the member's control may
(Chapter 1) make it difficult or event impossible to follow the
plan. The counselor may also not clearly
understand the member's real issues or effectively
communicate the solutions.
Myth- If a plan fails, it means the Reality- Early failure may be the foundation for
member can never succeed. later success. The member may be learning how to
(Chapter 1) set a budget and follow a spending plan, while
figuring out what approaches will work for the
family.
Myth- Counselors can help Reality- Some members may be in such dire
everyone. financial straits that standard measures are unlikely
(Chapter 1) to be effective. Others will refuse to follow
suggestions or a spending plan.
, Myth- Everyone wants to pay off Reality- Some members are perfectly happy with
debt. manageable levels of debt.
(Chapter 1)
4 Program Necessities 1. Confidentiality
(Chapter 2) 2. Understanding
3. Multiple methods and subjects
4. Survey employees
To achieve confidentiality -Hold meetings off site or in private locations.
(Chapter 2) -Omit names when reporting appointments as part
of program tracking
-Store records in an area that is inaccessible
-Ask co workers permission before reviewing
account records, credit reports, and other sensitive
information.
-Do not consult other departments without
obtaining permission
-Conduct as much correspondence as possible by
email.
To achieve understanding It can be difficult to discuss money issues. Being
(Chapter 2) compassionate, empathetic, and patient during the
meeting will build rapport. Self-worth can be tied
to financial wealth.
To achieve multiple methods and They are at different life stages and have different
subjects needs, so be flexible. Self- paced, classroom
(Chapter 2) setting, online approach, etc. Find ways to mix up
the message and the delivery to appeal to different
learning styles.
To achieve survey results Guage interest in various topics, formally and
(Chapter 2) informally.
