F2000 FiCEP Exam | Questions with 100% Correct
Answers | Verified | Latest Update 2026
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Terms in this set (173)
What are the 10 Myths of Financial 1.) Counselors can provide instant relief
Counseling? 2.) Budgeting means denying oneself
3.) Budgeting requires an accounting background
4.) People in financial trouble spend too much
5.) Everyone follows counselors' recommendations
6.) The member will be as dedicated to making the
plan work as the counselor
7.) If a plan fails, it's the member's fault
8.) If a plan fails, it means the member can never
succeed.
9.) Counselors can help everyone
10.) Everyone wants to pay off debt
What are the program necessities of 1.) Confidentiality: trust that information will not be
financial counseling? shared
2.) Understanding: Be compassionate, empathetic,
and patient to build rapport
3.) Multiple methods & subjects: Find ways to mix
up the message & delivery to appeal to different
learning styles
4.) Survey Employees: gauge interest in various
topics
,What are the essential counselor 1.) Good listener: learn the full extent of situtation,
qualities? understand behaviors & determine spending plans.
2.) Nonjudgmental: Help members leave every
session with their self-respect intact.
3.) Control the interview & other member
interactions: Keep the focus on finances
What are the 17 vital counselor skills? 1.) Ask perspective questions
2.) Observe nonverbal cues
3.) Help members assess behaviors & attitudes
4.) Express Empathy for members
5.) Assist members to identify needs & wants
6.) Explore money management skills
7.) Assemble a complete financial picture
8.) Develop a workable budget
9.) Gain agreement on budget with member
10.) Suggest workable approaches & potential
solutions
11.) Motivate members to implement spending
plans
12.) Combine optimism, enthusiasm, and realism
13.) Assess progress
14.) Offer confidentiality
15.) Adjust plans as needed
16.) Make referrals when needed
17.) Offer hope
Do Not change members' values 1.) Values: one's deeply held principles on
standards of behaviors
2.) Attitude: the way one thinks and the feelings one
has about something
3.) Behaviors: one's actions & interactions with
others.
4.) Perception: a way to understand or interpret
something
, 1.) Essential Obligations: The needs the member must fulfill
2.) Force-Field Analysis: used to view all the forces in favor of or against the
plan
3.) Cost benefit analysis Weighing costs & solutions can help members
determine if solutions are workable & beneficial
Scaling Used to assign numerical rankings to needs, goals,
or levels of motivation.
Reframing looking at something differently
Using Exceptions focusing on the positive outcome
Future Pacing move members into the future by helping them
envision things they could be
Quotes & stories Show members acheiving their goals is possible
because others have done so
Metaphors Used sparingly, drawing on the member's
experiences to make effective comparisons &
avoid confusion.
What are some poor financial habits? 1.) Spending too much
2.) Saving too little
3.) Carrying too much debt
4.) Caring too little about one's financial debt
5.) Reliance on others
Money avoidance See money as a source of fear or disgust & avoid it
altogether
Answers | Verified | Latest Update 2026
Save
Terms in this set (173)
What are the 10 Myths of Financial 1.) Counselors can provide instant relief
Counseling? 2.) Budgeting means denying oneself
3.) Budgeting requires an accounting background
4.) People in financial trouble spend too much
5.) Everyone follows counselors' recommendations
6.) The member will be as dedicated to making the
plan work as the counselor
7.) If a plan fails, it's the member's fault
8.) If a plan fails, it means the member can never
succeed.
9.) Counselors can help everyone
10.) Everyone wants to pay off debt
What are the program necessities of 1.) Confidentiality: trust that information will not be
financial counseling? shared
2.) Understanding: Be compassionate, empathetic,
and patient to build rapport
3.) Multiple methods & subjects: Find ways to mix
up the message & delivery to appeal to different
learning styles
4.) Survey Employees: gauge interest in various
topics
,What are the essential counselor 1.) Good listener: learn the full extent of situtation,
qualities? understand behaviors & determine spending plans.
2.) Nonjudgmental: Help members leave every
session with their self-respect intact.
3.) Control the interview & other member
interactions: Keep the focus on finances
What are the 17 vital counselor skills? 1.) Ask perspective questions
2.) Observe nonverbal cues
3.) Help members assess behaviors & attitudes
4.) Express Empathy for members
5.) Assist members to identify needs & wants
6.) Explore money management skills
7.) Assemble a complete financial picture
8.) Develop a workable budget
9.) Gain agreement on budget with member
10.) Suggest workable approaches & potential
solutions
11.) Motivate members to implement spending
plans
12.) Combine optimism, enthusiasm, and realism
13.) Assess progress
14.) Offer confidentiality
15.) Adjust plans as needed
16.) Make referrals when needed
17.) Offer hope
Do Not change members' values 1.) Values: one's deeply held principles on
standards of behaviors
2.) Attitude: the way one thinks and the feelings one
has about something
3.) Behaviors: one's actions & interactions with
others.
4.) Perception: a way to understand or interpret
something
, 1.) Essential Obligations: The needs the member must fulfill
2.) Force-Field Analysis: used to view all the forces in favor of or against the
plan
3.) Cost benefit analysis Weighing costs & solutions can help members
determine if solutions are workable & beneficial
Scaling Used to assign numerical rankings to needs, goals,
or levels of motivation.
Reframing looking at something differently
Using Exceptions focusing on the positive outcome
Future Pacing move members into the future by helping them
envision things they could be
Quotes & stories Show members acheiving their goals is possible
because others have done so
Metaphors Used sparingly, drawing on the member's
experiences to make effective comparisons &
avoid confusion.
What are some poor financial habits? 1.) Spending too much
2.) Saving too little
3.) Carrying too much debt
4.) Caring too little about one's financial debt
5.) Reliance on others
Money avoidance See money as a source of fear or disgust & avoid it
altogether
