CALMHSA PEER SUPPORT
CERTIFICATION. EXAM QUESTIONS
AND ANSWERS 100% PASS.
What are the stages of recovery? - ANS Precontemplation, contemplation, preparation,
action, maintenance, termination.
What does the proverb 'You Can Lead a Horse to Water, But You Can't Make It Drink' mean? -
ANS You can provide an opportunity, but cannot force someone to take it.
What is the role of a PSS? - ANS Support, resource, strength, empathy, and compassion.
What is the Trans-theoretical Model of Behavior Change? - ANS Change is a process,
interventions tailored to current stage are most effective.
What is MI? - ANS Motivational Interviewing.
What is precontemplation? - ANS Not yet thinking about changing.
What is contemplation? - ANS Recognizes potential for change but is conflicted and hesitant.
What is preparation/determination? - ANS Devoted to transformation but debating what to
do.
2026 STUDY MATERIAL @COPYRIGHT RESERVED 1
,What is action? - ANS Making changes but has not reached stability.
What is maintenance? - ANS Has accomplished goals and is making effort to keep change.
What is relapse/recurrence? - ANS A repetition of the issues will occur.
What is MI? - ANS Motivational Interviewing, a client-centered approach to behavior change.
What is the role of the PSS in MI? - ANS To enable verbal exchange and help the client
discover how to make a change.
Why is it important to ask clients why they want to make a change? - ANS It's preferable to
have the client advocate for a change in behavior.
What is the importance of listening in MI? - ANS Listening well is at least as important as
speaking.
What is the norm when it comes to behavior change? - ANS Recurrence or relapse.
What is the perception of mental and behavioral health in the community? - ANS There is an
inherent stigma.
How can the transtheoretical model help improve your life? - ANS It can help you make a
positive change.
What is the pre-contemplation stage of the transtheoretical model? - ANS When people may
want to change but haven't made a plan yet.
What is the contemplation stage of the transtheoretical model? - ANS When people begin to
consider the pros and cons of making a change.
2026 STUDY MATERIAL @COPYRIGHT RESERVED 2
,What is the preparation or determination stage of the transtheoretical model? - ANS When
people mentally and emotionally prepare themselves to change.
What is the action stage of the transtheoretical model? - ANS When people take concrete
steps towards changing their behavior.
What is the role of the client in behavior change? - ANS To supply the ideas and internal
resources to change.
What is the frequency of behavioral problems? - ANS Frequent.
What is the rate of change in behavior? - ANS Slow and varying.
Is knowledge sufficient to spur change? - ANS No.
What is the tendency when it comes to holding others to unrealistic standards? - ANS It can
leave patients and caregivers feeling frustrated and worn out.
What is the importance of being patient in MI? - ANS It acknowledges the anxiety that comes
with having limited time with clients.
What is the role of the client in advocating for a change in behavior? - ANS They should do
so.
What is the role of behavioral science in making a behavior change? - ANS Helps in
succeeding and improving life.
What is the behavioral change process? - ANS A process to change behavior.
2026 STUDY MATERIAL @COPYRIGHT RESERVED 3
, Who is Isabella in the behavioral change process? - ANS A beginner who started walking.
What did Isabella's group leader do to help her? - ANS Provided motivational material.
What stage of behavioral change did Isabella enter after becoming consistent? -
ANS Maintenance stage.
What is the importance of internal attitude changes in behavioral change? - ANS Leads to
external behavioral changes.
What is the role of a certified peer expert? - ANS To be there for individuals in crisis.
Why is it crucial to have a supportive working connection with a peer? - ANS Offers a special
advantage in trying circumstances.
What is the significance of peer relationships? - ANS Special and crucial.
What can applying behavioral science lead to? - ANS Successful behavior change.
What are the challenges in each stage of the behavioral change process? - ANS New
challenges.
What does a supportive network help in behavioral change? - ANS Building consistency.
What are Peer Delivered Services? - ANS Assistance from people with similar
experiences/illnesses.
Who can serve as peer providers? - ANS Former or present mental health care consumers.
2026 STUDY MATERIAL @COPYRIGHT RESERVED 4
CERTIFICATION. EXAM QUESTIONS
AND ANSWERS 100% PASS.
What are the stages of recovery? - ANS Precontemplation, contemplation, preparation,
action, maintenance, termination.
What does the proverb 'You Can Lead a Horse to Water, But You Can't Make It Drink' mean? -
ANS You can provide an opportunity, but cannot force someone to take it.
What is the role of a PSS? - ANS Support, resource, strength, empathy, and compassion.
What is the Trans-theoretical Model of Behavior Change? - ANS Change is a process,
interventions tailored to current stage are most effective.
What is MI? - ANS Motivational Interviewing.
What is precontemplation? - ANS Not yet thinking about changing.
What is contemplation? - ANS Recognizes potential for change but is conflicted and hesitant.
What is preparation/determination? - ANS Devoted to transformation but debating what to
do.
2026 STUDY MATERIAL @COPYRIGHT RESERVED 1
,What is action? - ANS Making changes but has not reached stability.
What is maintenance? - ANS Has accomplished goals and is making effort to keep change.
What is relapse/recurrence? - ANS A repetition of the issues will occur.
What is MI? - ANS Motivational Interviewing, a client-centered approach to behavior change.
What is the role of the PSS in MI? - ANS To enable verbal exchange and help the client
discover how to make a change.
Why is it important to ask clients why they want to make a change? - ANS It's preferable to
have the client advocate for a change in behavior.
What is the importance of listening in MI? - ANS Listening well is at least as important as
speaking.
What is the norm when it comes to behavior change? - ANS Recurrence or relapse.
What is the perception of mental and behavioral health in the community? - ANS There is an
inherent stigma.
How can the transtheoretical model help improve your life? - ANS It can help you make a
positive change.
What is the pre-contemplation stage of the transtheoretical model? - ANS When people may
want to change but haven't made a plan yet.
What is the contemplation stage of the transtheoretical model? - ANS When people begin to
consider the pros and cons of making a change.
2026 STUDY MATERIAL @COPYRIGHT RESERVED 2
,What is the preparation or determination stage of the transtheoretical model? - ANS When
people mentally and emotionally prepare themselves to change.
What is the action stage of the transtheoretical model? - ANS When people take concrete
steps towards changing their behavior.
What is the role of the client in behavior change? - ANS To supply the ideas and internal
resources to change.
What is the frequency of behavioral problems? - ANS Frequent.
What is the rate of change in behavior? - ANS Slow and varying.
Is knowledge sufficient to spur change? - ANS No.
What is the tendency when it comes to holding others to unrealistic standards? - ANS It can
leave patients and caregivers feeling frustrated and worn out.
What is the importance of being patient in MI? - ANS It acknowledges the anxiety that comes
with having limited time with clients.
What is the role of the client in advocating for a change in behavior? - ANS They should do
so.
What is the role of behavioral science in making a behavior change? - ANS Helps in
succeeding and improving life.
What is the behavioral change process? - ANS A process to change behavior.
2026 STUDY MATERIAL @COPYRIGHT RESERVED 3
, Who is Isabella in the behavioral change process? - ANS A beginner who started walking.
What did Isabella's group leader do to help her? - ANS Provided motivational material.
What stage of behavioral change did Isabella enter after becoming consistent? -
ANS Maintenance stage.
What is the importance of internal attitude changes in behavioral change? - ANS Leads to
external behavioral changes.
What is the role of a certified peer expert? - ANS To be there for individuals in crisis.
Why is it crucial to have a supportive working connection with a peer? - ANS Offers a special
advantage in trying circumstances.
What is the significance of peer relationships? - ANS Special and crucial.
What can applying behavioral science lead to? - ANS Successful behavior change.
What are the challenges in each stage of the behavioral change process? - ANS New
challenges.
What does a supportive network help in behavioral change? - ANS Building consistency.
What are Peer Delivered Services? - ANS Assistance from people with similar
experiences/illnesses.
Who can serve as peer providers? - ANS Former or present mental health care consumers.
2026 STUDY MATERIAL @COPYRIGHT RESERVED 4
