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Business Edexcel International A Level Unit 1 – Chapters 1-22 Exam with Questions and Answers

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Business Edexcel International A Level Unit 1 – Chapters 1-22 Exam with Questions and Answers

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Voorbeeld van de inhoud

Business Edexcel International A Level Unit 1 – Chapters 1-22 Exam with
Questions and Answers – 100% Solved

Above-the-line Promotion - ✔✔✔-Involves advertising in the media, eg. going on TV or getting
an ad printed in a newspaper



Added Value - ✔✔✔-Offering additional benefits to your customers beyond the product or
service itself.



Autocratic Leadership - ✔✔✔-The leader makes decisions by themselves. They are exact when
talking about goals. Works well in crisis management and amongst unskilled workers. Needs a
lot of supervision. Can demotivate skilled employees.



B2B - ✔✔✔-Business to business marketing. Typically less emotional and instead marketed
more with statistics, eg. surgical gloves to a local hospital



B2C - ✔✔✔-Business to consumer marketing. More emotional and less statistical, eg.
supermarket to customers



Below-the-line Promotion - ✔✔✔-Refers to any form of promotion that does not involve
advertising



Branding - ✔✔✔-Creating a clear logo, name and/or statement that consumers can instantly
recognise



Centralised Organisation - ✔✔✔-All decisions are made by senior managers in a business. Some
features include:

- Business leaders have experience in making decisions

- Managers get an overview of the whole business

- Senior managers hold no bias towards a specific part of a business

- Excluding other junior levels of staff may be demotivating

,Business Edexcel International A Level Unit 1 – Chapters 1-22 Exam with
Questions and Answers – 100% Solved

- Organisations are slow with changes, as there is a high chain of command



Chain of Command - ✔✔✔-The path of communication and authority up and down the
structure



Channel of Distribution - ✔✔✔-The route a product takes from the manufacturer to the
consumer. Usually passes through intermediaries - supermarkets, retailers etc. This is how to
find the best channel of distribution for your business:

- Nature of the product, as different products require different distribution methods. For
example, most services are sold from manufacturers to consumers directly

- Cost, as businesses would like to pick the cheapest distribution method as intermediaries take
a large share of profit

- The market, as producers in mass markets likely use intermediaries



Competitive Advantage - ✔✔✔-A business's way of creating an edge over other competitors to
generate more profit. Some methods include:

- Lower costs

- Product innovation

- Advertising/marketing

- Product differentiation

- Reliability and quality

- Good consumer service

- Convenience



Cost Efficiency - ✔✔✔-Saving money for a business by reducing unit costs

, Business Edexcel International A Level Unit 1 – Chapters 1-22 Exam with
Questions and Answers – 100% Solved

Cost-Plus Pricing - ✔✔✔-different marketing strategies in regards to pricing. One of these
methods is when a business adds a percentage mark-up to a product. Price = unit cost + (unit
cost/100 x mark-up)



Customer Loyalty - ✔✔✔-Businesses who create good relationships with consumers will gain
loyalty. This can be encouraged with loyalty cards



Customer Satisfaction - ✔✔✔-A satisfied customer may become loyal, generating more revenue
for a business



Decentralised Organisation - ✔✔✔-Authority is shared to more junior employees, eg. branch
managers

- Involvement in decision-making motivates employees

- Can use expert knowledge from their area of business

- Day-to-day decisions can be passed quickly

- Employees may not have enough experience

- May be inconsistencies in different divisions of the business

- Junior employees do not hold the full scope of the business



Demand - ✔✔✔-The amount of a product consumers are willing to buy at a given price. Factors
leading to a change in demand include:

- Price changes of substitutes (eg. margarine and butter)

- Complementary products (eg. printers and ink)

- Consumer income - more disposable income = higher demand for products

- Fashion and consumer preferences

- External shocks

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