RESORT AND CLUB EXAM #2
QUESTIONS AND ANSWERS 100% PASS.
In the video, what did the first member like best about his club? - ANS The fact that they
knew his name.
The primary reason for studying motivation is: - ANS To gain insight into human behavior
You can think of motivations as: - ANS Causative factors, incentives, and drive
What is level 1 of Maslow's Hierarchy of Needs? - ANS Physiological
You decide to join the 4H club as an outside of school activity. Which of Maslow's needs is being
met? - ANS Belonging and Social Needs
In the context of Maslow's Hierarchy of Needs, the primary motivation for joining a club is: -
ANS Esteem and Status Needs
You have a contest with your friend to see who can stay under water the longest, but you finally
must return to the surface to take in a large gulp of air. What need, according to Maslow, must
be met? - ANS Physiological Needs
You have decided to undergo some serious training so that you will have a chance to compete in
the charity decathalon next Spring. On what level of Maslow's hierarchy of needs would this
desire to excel at competition fall? - ANS Self-actualization
2026 STUDY MATERIAL @COPYRIGHT RESERVED 1
,You purchase a carbon monoxide detector for your home. Which of the needs in Maslow's
hierarchy is being met? - ANS Safety and Security
Which of the following would NOT be considered part of the appeal of a Private Club? -
ANS Annonymity
You are new to your sales firm and struggling to get new accounts. You think that if you belong
to a Private Club and take your clients there it might give you an air of respectability. Which of
the following is likely to be your primary intangible reason for joining? - ANS Exclusivity
In the video, what was the complaint about the Mercantile Club? - ANS It was not worth the
money, They had a bad attitude, They only cared about the dues
You are a very busy person during the week, but on Saturday mornings you like to meet up with
a few of your buddies and play a round of golf. Which intangible reason would be on the top of
your list as to why you would join a Private Club? - ANS Association with Friends
A Tangible benefit is a feeling of belonging in a club. - ANS False
An intangible benefit is something that can not be touched - ANS True
Some tangible benefits include - ANS Preset Menus
No interruptions
No check presented
Private meeting rooms
Key intangible benefits of city clubs are: - ANS Name recognition
Prestigious image
Place to relax
2026 STUDY MATERIAL @COPYRIGHT RESERVED 2
, Sense of belonging
You don't care much for fancy meals, but you live to play golf so you are considering joining a
Country Club. What type of membership would you be likely to select? - ANS Full
Membership
What type of club membership would be best for you if you reside in Dallas, but wish to use a
club in Boston for business purposes when you there a few times a month? -
ANS Nonresident
The Image the Country Club projects is a good example of an Intangible Benefit of Membership.
- ANS True
Which of the following would be an Intangible Benefit of joining a Country Club? - ANS Sense
of Belonging
"I joined the Mountain Crest Country Club because they had a better golf course than the Hill
and Dale Country Club and their initiation deposit was lower." This person is primarily motivated
to join the Country Club the - ANS Value
You know that understanding the members is the key to being a successful manager. One of the
suggestions is for you as the manager to encourage your Employee Partners to bring up
problems. How can this help you understand your membership? - ANS Employee Partners are
likely to hear things from the members that you as the manager would not hear.
A Tangible benefit is a feeling of belonging in a club. - ANS False
According to Bill McLeod, keeping Members and attracting new Members depends almost
entirely upon Member satisfaction. - ANS True
Bill McLeod states that "the club will only achieve its goals if the Employee Partners and
Member partners embrace and share the same goals with the manager." This implies that a
successful club manager must first be: - ANS The leader of the club
2026 STUDY MATERIAL @COPYRIGHT RESERVED 3
QUESTIONS AND ANSWERS 100% PASS.
In the video, what did the first member like best about his club? - ANS The fact that they
knew his name.
The primary reason for studying motivation is: - ANS To gain insight into human behavior
You can think of motivations as: - ANS Causative factors, incentives, and drive
What is level 1 of Maslow's Hierarchy of Needs? - ANS Physiological
You decide to join the 4H club as an outside of school activity. Which of Maslow's needs is being
met? - ANS Belonging and Social Needs
In the context of Maslow's Hierarchy of Needs, the primary motivation for joining a club is: -
ANS Esteem and Status Needs
You have a contest with your friend to see who can stay under water the longest, but you finally
must return to the surface to take in a large gulp of air. What need, according to Maslow, must
be met? - ANS Physiological Needs
You have decided to undergo some serious training so that you will have a chance to compete in
the charity decathalon next Spring. On what level of Maslow's hierarchy of needs would this
desire to excel at competition fall? - ANS Self-actualization
2026 STUDY MATERIAL @COPYRIGHT RESERVED 1
,You purchase a carbon monoxide detector for your home. Which of the needs in Maslow's
hierarchy is being met? - ANS Safety and Security
Which of the following would NOT be considered part of the appeal of a Private Club? -
ANS Annonymity
You are new to your sales firm and struggling to get new accounts. You think that if you belong
to a Private Club and take your clients there it might give you an air of respectability. Which of
the following is likely to be your primary intangible reason for joining? - ANS Exclusivity
In the video, what was the complaint about the Mercantile Club? - ANS It was not worth the
money, They had a bad attitude, They only cared about the dues
You are a very busy person during the week, but on Saturday mornings you like to meet up with
a few of your buddies and play a round of golf. Which intangible reason would be on the top of
your list as to why you would join a Private Club? - ANS Association with Friends
A Tangible benefit is a feeling of belonging in a club. - ANS False
An intangible benefit is something that can not be touched - ANS True
Some tangible benefits include - ANS Preset Menus
No interruptions
No check presented
Private meeting rooms
Key intangible benefits of city clubs are: - ANS Name recognition
Prestigious image
Place to relax
2026 STUDY MATERIAL @COPYRIGHT RESERVED 2
, Sense of belonging
You don't care much for fancy meals, but you live to play golf so you are considering joining a
Country Club. What type of membership would you be likely to select? - ANS Full
Membership
What type of club membership would be best for you if you reside in Dallas, but wish to use a
club in Boston for business purposes when you there a few times a month? -
ANS Nonresident
The Image the Country Club projects is a good example of an Intangible Benefit of Membership.
- ANS True
Which of the following would be an Intangible Benefit of joining a Country Club? - ANS Sense
of Belonging
"I joined the Mountain Crest Country Club because they had a better golf course than the Hill
and Dale Country Club and their initiation deposit was lower." This person is primarily motivated
to join the Country Club the - ANS Value
You know that understanding the members is the key to being a successful manager. One of the
suggestions is for you as the manager to encourage your Employee Partners to bring up
problems. How can this help you understand your membership? - ANS Employee Partners are
likely to hear things from the members that you as the manager would not hear.
A Tangible benefit is a feeling of belonging in a club. - ANS False
According to Bill McLeod, keeping Members and attracting new Members depends almost
entirely upon Member satisfaction. - ANS True
Bill McLeod states that "the club will only achieve its goals if the Employee Partners and
Member partners embrace and share the same goals with the manager." This implies that a
successful club manager must first be: - ANS The leader of the club
2026 STUDY MATERIAL @COPYRIGHT RESERVED 3
