QUESTIONS AND CORRECT ANSWERS
Know what a communication triad is, who is involved, and in what cases a communication triad
should be avoided - correct answer a communication triad is a creative technique that can be
effective in solving communication problems, it involves 3 people who agree to work together to get
an understanding through communication. This could be a nurse, family member and an interpreter.
Communication triads should be avoided if the sonographer has been given information in
confidence.
Empathy - correct answer the ability to understand and share the feelings of another/have the
ability to imagine or have experienced what the person is going through
Sympathy - correct answer when someone is conscious of another person's situation or
emotions
Compassion - correct answer a combination of feeling sympathy for someone and having the
desire to alleviate that person's negative state
Communication - correct answer the exchange of information to reach a mutual understanding
Be able to identify examples of non-verbal communication (7) - correct answer eye contact,
facial expressions, body language, gestures, posture, tone of voice, and touch.
Know why it is important to clarify information given to and received by the patient in the healthcare
setting - correct answer it's important because the information may help you know what to look
for when you're performing the ultrasound, and know the correct information to give to the radiologist
or sonologist
Know the characteristics of critical thinking (3) - correct answer requires goal directed thinking.
Makes judgments based on fact, not guesswork. Is open minded, not prejudiced.
Negative communication traits (8) - correct answer judgmental responses, arguing, interrupting,
changing the subject, false assurance, untruthfulness, avoidance, and false reassurance.