1|Page
Chapter 5: basic geriatric nursing; Questions and Answers with
Solutions UPDATED!!!
What does rapport mean? - ANSWER A close relationship with a
group and understanding their feelings or ideas
Effective communication requires what? - ANSWER 1. The need
to share information
2. Acceptance that their is value in what the other person says
3. Understanding the factors that might interfere with
communication
4. Development of skills that facilitate effective interchange of
information
What is formal or therapeutic communication? - ANSWER Has a
specific intent and purpose
What is informal or social communication? - ANSWER Less
specific and used for socialization
What does professor Albert mehrabian day about
communication? - ANSWER Only 7% is the actual words we use,
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38% is tone, pitch, or speed and 55% is transmitted by body
cues
How do we use therapeutic or formal communication in
healthcare? - ANSWER To gather information related to the
patients overall health status and respond to improve the
patient understanding of ongoing care.
What should a nurses know about a patient to improve
communication? - ANSWER Their age, marital status, cultural or
ethical orientation, educational background, and interest
What is the importance of nursing uniform? - ANSWER Its a
symbol in communication that they are their to help for the
older adults. Some older adults ask who are you because they
might not recognize uniform color outside of white.
Why is shouting when a person cannot hear you a bad thing? -
ANSWER Because your tone of voice can change leading the
person to think we are angry
What is considered public space? - ANSWER 12 feet or more
Chapter 5: basic geriatric nursing; Questions and Answers with
Solutions UPDATED!!!
What does rapport mean? - ANSWER A close relationship with a
group and understanding their feelings or ideas
Effective communication requires what? - ANSWER 1. The need
to share information
2. Acceptance that their is value in what the other person says
3. Understanding the factors that might interfere with
communication
4. Development of skills that facilitate effective interchange of
information
What is formal or therapeutic communication? - ANSWER Has a
specific intent and purpose
What is informal or social communication? - ANSWER Less
specific and used for socialization
What does professor Albert mehrabian day about
communication? - ANSWER Only 7% is the actual words we use,
, 2|Page
38% is tone, pitch, or speed and 55% is transmitted by body
cues
How do we use therapeutic or formal communication in
healthcare? - ANSWER To gather information related to the
patients overall health status and respond to improve the
patient understanding of ongoing care.
What should a nurses know about a patient to improve
communication? - ANSWER Their age, marital status, cultural or
ethical orientation, educational background, and interest
What is the importance of nursing uniform? - ANSWER Its a
symbol in communication that they are their to help for the
older adults. Some older adults ask who are you because they
might not recognize uniform color outside of white.
Why is shouting when a person cannot hear you a bad thing? -
ANSWER Because your tone of voice can change leading the
person to think we are angry
What is considered public space? - ANSWER 12 feet or more
