MISY 5360 ACTUAL EXAM QUESTIONS AND
COMPLETE STUDY GUIDE 2026
▶ data mining Answer: Finds hidden patterns and relationships in large
databases and infers rules from them to predict future behavior
▶ text mining Answer: Unstructured data (mostly text files) accounts for 80
percent of an organization's useful information.
▶ web mining Answer: discovery and analysis of useful patterns and
information from the World Wide Web
▶ When a manager does not receive forecasts, sales projections, or
appropriate dashboards, the business objective of ______________ is not
achieved. Answer: improving decision making
▶ An automobile rental company interested in learning and adapting to the
needs of its clients is focusing on which business driver? Answer:
customer intamicy
▶ Which is an example of a business using information systems for
customer intimacy? Answer: maridans oriental hotel
▶ An information system can be defined technically as a set of interrelated
components that collect (or retrieve), process, store, and distribute
information to support which of the following? Answer: decision making
and control in a organization
▶ Which term refers to converting raw data into a more meaningful form?
Answer: processing
▶ Which field deals with behavioral issues as well as technical issues
surrounding the development, use, and impact of information systems used
within an organization? Answer: management information system
▶ Which of these focuses primarily on hardware and software? Answer:
information and technology
, ▶ Which type of business problem falls under the organizational
dimension? Answer: complexity of a task
▶ The problem-solving model consists of problem identification, solution
design, ________________, and implementation. Answer: solution and
evolution of choice
▶ In the problem-solving model, the phase where you identify as many
possible solutions as possible would represent the ___________ phase.
Answer: solution design
▶ Which of the following is FALSE about the information systems
occupations through 2026? Answer: Offshore outsourcing will decrease
demand in the U.S. for managerial IS positions
▶ _____________ is the largest single group in the U.S. business labor
force, and this group dramatically benefits from information to help with the
decision-making process. Answer: management
▶ An antique dealer buying items and hoping to sell them for more than he
or she paid for them is the very definition of a(n) ________. Answer:
business
▶ A secretary assisting management is considered a _________ worker.
Answer: data
▶ Examining a map that depicts different colors based on flu outbreaks is
an example of a digital ____________. Answer: dashbord
▶ ________________ commonly involves sites like Twitter and Facebook
to collaborate with customers. Answer: social business
▶ Which of the following is NOT a reason that collaboration and teamwork
are more important today than ever? Answer: growth of outsourcing
▶ Which of the following is NOT an application of social business?
Answer: general ledgers
▶ ___________ is a way for individuals to provide feedback and reviews
about products and services. Answer: social commerce
COMPLETE STUDY GUIDE 2026
▶ data mining Answer: Finds hidden patterns and relationships in large
databases and infers rules from them to predict future behavior
▶ text mining Answer: Unstructured data (mostly text files) accounts for 80
percent of an organization's useful information.
▶ web mining Answer: discovery and analysis of useful patterns and
information from the World Wide Web
▶ When a manager does not receive forecasts, sales projections, or
appropriate dashboards, the business objective of ______________ is not
achieved. Answer: improving decision making
▶ An automobile rental company interested in learning and adapting to the
needs of its clients is focusing on which business driver? Answer:
customer intamicy
▶ Which is an example of a business using information systems for
customer intimacy? Answer: maridans oriental hotel
▶ An information system can be defined technically as a set of interrelated
components that collect (or retrieve), process, store, and distribute
information to support which of the following? Answer: decision making
and control in a organization
▶ Which term refers to converting raw data into a more meaningful form?
Answer: processing
▶ Which field deals with behavioral issues as well as technical issues
surrounding the development, use, and impact of information systems used
within an organization? Answer: management information system
▶ Which of these focuses primarily on hardware and software? Answer:
information and technology
, ▶ Which type of business problem falls under the organizational
dimension? Answer: complexity of a task
▶ The problem-solving model consists of problem identification, solution
design, ________________, and implementation. Answer: solution and
evolution of choice
▶ In the problem-solving model, the phase where you identify as many
possible solutions as possible would represent the ___________ phase.
Answer: solution design
▶ Which of the following is FALSE about the information systems
occupations through 2026? Answer: Offshore outsourcing will decrease
demand in the U.S. for managerial IS positions
▶ _____________ is the largest single group in the U.S. business labor
force, and this group dramatically benefits from information to help with the
decision-making process. Answer: management
▶ An antique dealer buying items and hoping to sell them for more than he
or she paid for them is the very definition of a(n) ________. Answer:
business
▶ A secretary assisting management is considered a _________ worker.
Answer: data
▶ Examining a map that depicts different colors based on flu outbreaks is
an example of a digital ____________. Answer: dashbord
▶ ________________ commonly involves sites like Twitter and Facebook
to collaborate with customers. Answer: social business
▶ Which of the following is NOT a reason that collaboration and teamwork
are more important today than ever? Answer: growth of outsourcing
▶ Which of the following is NOT an application of social business?
Answer: general ledgers
▶ ___________ is a way for individuals to provide feedback and reviews
about products and services. Answer: social commerce
