,of Contents
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Part 1: Introduction
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Chapter 1: What Is Organizational Behavior?
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ss Part 2: The Individual
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Chapter 2: Diversity in Organizations
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ss Chapter 3: Attitudes and Job Satisfaction
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ss Chapter 4: Emotions and Moods
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ss Chapter 5: Personality and Values
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Chapter 6: Perception and Individual Decision Making
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ss Chapter 7: Motivation Concepts
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Chapter 8: Motivation: From Concepts to Applications
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ss Part 3: The Group
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Chapter ss 9: Foundations
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ss Group
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Behavior Chapter 10: Understanding
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ss Work ss Teams ss Chapter ss 11:
ss Communication
Chapter 12: Leadership ss ss
ss Chapter13:Power andPoliticss s s s
Chapter 14: Conflict and Negotiation
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ss Part 4: The Organization System
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Chapter 15: Foundations of Organization Structure
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ss Chapter 16: Organizational Culture
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Chapter 17: Human Resource Policies and Practices
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ss Chapter 18: Organizational Change and Stress
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Management
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,Organizational Behavior, 15e (Robbins/Judge) ss ss ss
ss Chapter 1 ss s s What Is Organizational Behavior?
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1) are defined as people who oversee the activities of others and who are responsible
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for attaining goals in organizations.
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A) Assistants
B) Managers
C) Secretaries
D) Interns
E) Apprentices
Answer: B
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2) Sally Mitchell works as a manager at an environmental organization. She is currently working on a
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ss global warming project and decides what tasks related to creating awareness about the issue need to
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ss be done. In addition, she is also deciding which members of her team will work on engaging with the public
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and which will work on lobbying with the government. She is also assigning people as team members to
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ss ensure that tasks are undertaken on time. Which of the following categories of functions is Mitchell
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ss undertaking?
A) planning
B) organizing
C) scrutinizing
D) controlling
E) envisioning
Answer: B
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3) Johanna Reid, a campaign manager at a child rights organization, recently started working on an illiteracy
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ss project. During the project, she needs to motivate team members to attain their project milestones
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ss and direct them through different phases of the project. Which of the following kinds of functions
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ss will these tasks be covered under?
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A) planning
B) organizing
C) scrutinizing
D) evaluating
, E) leading