C724 (INFORMATION SYSTEMS MANAGEMENT)
QUESTIONS AND ANSWERS
Executive information system - Answers - A system that facilitates and supports senior
managerial decisions.
Data - Answers - Unorganized data that lacks meaning.
Information - Answers - Data that has been organized in a meaningful manner.
Information system - Answers - An integrated network of components working together
to convert data into useful information; includes an input, a process, and an output;
comprised of people, processes, machines, and information technology.
Knowledge - Answers - The practical application of information.
Data, Information, and Knowledge example - Answers - Data: The number of people
below the poverty line in the region is 50,000.
Information: The number of people below the poverty line increases between 2010 and
2018.
Knowledge: The number of people below the poverty line has increased due to
stagnating wages and cuts to social programs.
Decision support system - Answers - This system uses models and statistical analysis
to help decision makers solve problems
Management information system (MIS) - Answers - Provides timely and accurate
information that enables managers to manage their departments more efficiently;
analyzes performance.
Transaction processing system - Answers - information system used for processing
patient admissions, employee time cards, and purchase orders
Information management - Answers - The management of organizational processes and
systems; helps the organization reduce costs and adds value to products; helps the
organization make better managerial decisions; stores and processes data.
Information technology - Answers - The use of computer and telecommunications
systems for storing, retrieving, and sending information; comprised of hardware,
software, data, and networks.
,information technology management - Answers - the management of hardware,
software, data, networks, and people that facilitate access to information and allow the
organization to achieve business objectives.
Strategic information system - Answers - provide tools used by an organization to
accomplish specific tasks to gain competitive advantage.
Social Networking and interpersonal skills. - Answers - Enhances interpersonal and
relationship-forming skills.
Porters 5 competitive forces - Answers - Intensity competitive rivalry
bargaining power of customers
bargaining power of suppliers
threat of new entrants
threat of substitutes
Network economics (network-based strategy) - Answers - the cost of adding another
business participant to a business venture is small, the potential gain is great.
Business ecosystems - Answers - Network of businesses involved in delivering a
product through mutual cooperation.
Product differentiation (business strategy) - Answers - offering a higher quality product
to differentiate from others in the market
growth (business strategy) - Answers - adding new products or new enhancements to
existing products
Enterprise Resource Planning (ERP) - Answers - Involves utilizing computer technology
to link various aspects of a business; a very complex resource planning system that
spans the entire business; companies often have difficulty implementing the system.
Customer Relationship Management (CRM) - Answers - Allows for personalized
communication to customers.
Knowledge Management (KM) - Answers - These systems provide tools to help manage
organizational knowledge and create value to meet business requirements and strategic
goals.
chief executive officer (CEO) - Answers - also called president or managing director, is
responsible for the success or failure of the company, creating the company culture,
selecting the senior management team, setting strategy and vision, and selecting
projects to fund.
, chief operations officer (COO) - Answers - is the director of operations, responsible for
the oversight of internal operations on a day-to-day basis and for monitoring production
quotas
chief financial officer (CFO) - Answers - manages the company's cash flow and
evaluates and communicates financial risks.
chief information officer (CIO) - Answers - a business leader who analyzes internal
business processes such as payroll and billing, reshapes the physical infrastructure and
network purchases to meet business goals, and leads the workforce to implement
critical IT internal projects; responsible for information systems strategic thinking and
planning.
chief technology officer (CTO) - Answers - has ultimate responsibility for all technology
implementation, maintaining technology compliance regulations, and identifying
technology risks for the company.
chief security officer (CSO) - Answers - is the highest level executive concerned with the
overall security functions and policies of a business.
Systems Analyst - Answers - A change agent who uses design and analysis techniques
to solve organizational problems using information technology; they report about system
development and keep others informed; should understand overall business processes;
focuses on analysis, design, and implementation
Information Security Analyst - Answers - Their goal is to ensure that data and systems
are secure to prevent breaches.
Information Security - Answers - The concept of protecting valuable information assets.
Project Manager - Answers - They deliver quality systems on time, manage the budget,
and plan for the unexpected (they do not train new users).
Gantt chart - Answers - A visual view of tasks scheduled over time; used for planning
projects.
Dashboard - Answers - A system that is the culmination of information from many data
sources, allowing management to perform a thorough analysis.
Cultural Particularism - Answers - A societal norm that emotionally ties people to local
brands or habits.
Network Engineer - Answers - Responsible for the layout, installation, and maintenance
of all information technology network components.
QUESTIONS AND ANSWERS
Executive information system - Answers - A system that facilitates and supports senior
managerial decisions.
Data - Answers - Unorganized data that lacks meaning.
Information - Answers - Data that has been organized in a meaningful manner.
Information system - Answers - An integrated network of components working together
to convert data into useful information; includes an input, a process, and an output;
comprised of people, processes, machines, and information technology.
Knowledge - Answers - The practical application of information.
Data, Information, and Knowledge example - Answers - Data: The number of people
below the poverty line in the region is 50,000.
Information: The number of people below the poverty line increases between 2010 and
2018.
Knowledge: The number of people below the poverty line has increased due to
stagnating wages and cuts to social programs.
Decision support system - Answers - This system uses models and statistical analysis
to help decision makers solve problems
Management information system (MIS) - Answers - Provides timely and accurate
information that enables managers to manage their departments more efficiently;
analyzes performance.
Transaction processing system - Answers - information system used for processing
patient admissions, employee time cards, and purchase orders
Information management - Answers - The management of organizational processes and
systems; helps the organization reduce costs and adds value to products; helps the
organization make better managerial decisions; stores and processes data.
Information technology - Answers - The use of computer and telecommunications
systems for storing, retrieving, and sending information; comprised of hardware,
software, data, and networks.
,information technology management - Answers - the management of hardware,
software, data, networks, and people that facilitate access to information and allow the
organization to achieve business objectives.
Strategic information system - Answers - provide tools used by an organization to
accomplish specific tasks to gain competitive advantage.
Social Networking and interpersonal skills. - Answers - Enhances interpersonal and
relationship-forming skills.
Porters 5 competitive forces - Answers - Intensity competitive rivalry
bargaining power of customers
bargaining power of suppliers
threat of new entrants
threat of substitutes
Network economics (network-based strategy) - Answers - the cost of adding another
business participant to a business venture is small, the potential gain is great.
Business ecosystems - Answers - Network of businesses involved in delivering a
product through mutual cooperation.
Product differentiation (business strategy) - Answers - offering a higher quality product
to differentiate from others in the market
growth (business strategy) - Answers - adding new products or new enhancements to
existing products
Enterprise Resource Planning (ERP) - Answers - Involves utilizing computer technology
to link various aspects of a business; a very complex resource planning system that
spans the entire business; companies often have difficulty implementing the system.
Customer Relationship Management (CRM) - Answers - Allows for personalized
communication to customers.
Knowledge Management (KM) - Answers - These systems provide tools to help manage
organizational knowledge and create value to meet business requirements and strategic
goals.
chief executive officer (CEO) - Answers - also called president or managing director, is
responsible for the success or failure of the company, creating the company culture,
selecting the senior management team, setting strategy and vision, and selecting
projects to fund.
, chief operations officer (COO) - Answers - is the director of operations, responsible for
the oversight of internal operations on a day-to-day basis and for monitoring production
quotas
chief financial officer (CFO) - Answers - manages the company's cash flow and
evaluates and communicates financial risks.
chief information officer (CIO) - Answers - a business leader who analyzes internal
business processes such as payroll and billing, reshapes the physical infrastructure and
network purchases to meet business goals, and leads the workforce to implement
critical IT internal projects; responsible for information systems strategic thinking and
planning.
chief technology officer (CTO) - Answers - has ultimate responsibility for all technology
implementation, maintaining technology compliance regulations, and identifying
technology risks for the company.
chief security officer (CSO) - Answers - is the highest level executive concerned with the
overall security functions and policies of a business.
Systems Analyst - Answers - A change agent who uses design and analysis techniques
to solve organizational problems using information technology; they report about system
development and keep others informed; should understand overall business processes;
focuses on analysis, design, and implementation
Information Security Analyst - Answers - Their goal is to ensure that data and systems
are secure to prevent breaches.
Information Security - Answers - The concept of protecting valuable information assets.
Project Manager - Answers - They deliver quality systems on time, manage the budget,
and plan for the unexpected (they do not train new users).
Gantt chart - Answers - A visual view of tasks scheduled over time; used for planning
projects.
Dashboard - Answers - A system that is the culmination of information from many data
sources, allowing management to perform a thorough analysis.
Cultural Particularism - Answers - A societal norm that emotionally ties people to local
brands or habits.
Network Engineer - Answers - Responsible for the layout, installation, and maintenance
of all information technology network components.
