AND ANSWERS
Which of the following defines hard skills?
Communication skills
Skills that are hands-on and technical
Skills that enhance one's ability to interact effectively with other people
Skills that employers do NOT value - Answer- Skills that are hands-on and technical
Which of the following is issued by a state agency or professional association giving
permission to use a standard professional title? - Answer- Certification
The Affordable Care Act is not without: - Answer- controversy
This seeks to identify, prevent, and reduce the impact of process failures. - Answer- CQI
Which of the following defines a sentinel event? - Answer- An unexpected occurrence
involving death or serious physical or psychological injury
Health Literacy is defined as: - Answer- the capacity to obtain, process, and understand
basic health information and services in order to make appropriate health decisions.
People with low health literacy may have trouble with all of the following EXCEPT: -
Answer- Following directions to the hospital using a GPS
Which of the following is NOT an outcome of low health literacy?
Poor management of chronic conditions.
Saving money on healthcare costs.
Less likely to use preventive services.
Increased use of emergency room. - Answer- Saving money on healthcare costs.
Which of the following is a red flag for low health literacy?
Able to identify names of medications and purpose.
Complete registration forms
Frequently missed appointments
Repeating key points numerous times. - Answer- Frequently missed appointments
Quackery plays on: - Answer- people's fear and insecurities