BUAD 304 Final Exam Prep –
321 Practice Questions &
Verified Answers (Complete
Study Pack 2026
1. What is a team?
A group of two or more individuals who interact
freely, share a common purpose, norms, and goals.
2. What is the purpose of a formal team?
To accomplish specific organizational objectives.
3. What is the purpose of an informal team?
To fulfill social needs such as friendship or shared
interests.
4. What are the two levels of analysis in a team?
• Individual member level
• Group/team level
5. When does a group become a team?
• Leadership is shared among members
, • Accountability becomes both individual and
collective
• A shared mission or purpose develops
• Problem-solving becomes continuous
• Success is measured by collective output
6. What are the different types of teams?
• Work teams: permanent groups with ongoing
responsibilities
• Problem-solving teams: temporary, focused on
specific issues
• Cross-functional teams: members from different
departments
• Self-managed teams: autonomous and self-
directed
• Virtual teams: collaborate using technology
across distances
7. Why do organizations use teams?
• Work is increasingly interdependent
• Tasks are more complex
• Need for flexibility and speed
• Teams often outperform individuals
8. What are norms in teams?
,Unwritten rules that guide member behavior.
9. What is cohesion?
The degree to which team norms are accepted and
followed.
10. Tuckman’s stages of group development
• Forming: orientation and uncertainty
• Storming: conflict and role struggle
• Norming: agreement and structure
• Performing: effective goal achievement
• Adjourning: task completion and closure
11. What is punctuated equilibrium?
Teams experience stable periods interrupted by
major shifts that redefine roles and norms.
12. What is the team effectiveness model?
• Context (resources, leadership, trust)
• Composition (skills, diversity, size)
• Process (goals, conflict, coordination)
, 13. What makes teams successful (Google study)?
• Psychological safety
• Dependability
• Structure and clarity
• Meaning
• Impact
14. What is psychological safety?
A shared belief that the team is safe for interpersonal
risk-taking.
15. How can psychological safety be built?
• Encourage openness
• Normalize feedback
• Show vulnerability
• Build relationships
16. What is Lencioni’s team dysfunction model?
• Lack of trust
• Fear of conflict
• Lack of commitment
• Avoidance of accountability
• Lack of focus on results
321 Practice Questions &
Verified Answers (Complete
Study Pack 2026
1. What is a team?
A group of two or more individuals who interact
freely, share a common purpose, norms, and goals.
2. What is the purpose of a formal team?
To accomplish specific organizational objectives.
3. What is the purpose of an informal team?
To fulfill social needs such as friendship or shared
interests.
4. What are the two levels of analysis in a team?
• Individual member level
• Group/team level
5. When does a group become a team?
• Leadership is shared among members
, • Accountability becomes both individual and
collective
• A shared mission or purpose develops
• Problem-solving becomes continuous
• Success is measured by collective output
6. What are the different types of teams?
• Work teams: permanent groups with ongoing
responsibilities
• Problem-solving teams: temporary, focused on
specific issues
• Cross-functional teams: members from different
departments
• Self-managed teams: autonomous and self-
directed
• Virtual teams: collaborate using technology
across distances
7. Why do organizations use teams?
• Work is increasingly interdependent
• Tasks are more complex
• Need for flexibility and speed
• Teams often outperform individuals
8. What are norms in teams?
,Unwritten rules that guide member behavior.
9. What is cohesion?
The degree to which team norms are accepted and
followed.
10. Tuckman’s stages of group development
• Forming: orientation and uncertainty
• Storming: conflict and role struggle
• Norming: agreement and structure
• Performing: effective goal achievement
• Adjourning: task completion and closure
11. What is punctuated equilibrium?
Teams experience stable periods interrupted by
major shifts that redefine roles and norms.
12. What is the team effectiveness model?
• Context (resources, leadership, trust)
• Composition (skills, diversity, size)
• Process (goals, conflict, coordination)
, 13. What makes teams successful (Google study)?
• Psychological safety
• Dependability
• Structure and clarity
• Meaning
• Impact
14. What is psychological safety?
A shared belief that the team is safe for interpersonal
risk-taking.
15. How can psychological safety be built?
• Encourage openness
• Normalize feedback
• Show vulnerability
• Build relationships
16. What is Lencioni’s team dysfunction model?
• Lack of trust
• Fear of conflict
• Lack of commitment
• Avoidance of accountability
• Lack of focus on results
