USPS 421 Exam Latest Questions
with Detailed Answers
1. Provides date and time of delivery, free when you purchase Priority mail
now called USPS Tracking - ANSWER Delivery Confirmation Collection
of seasonal stamps for all cultures - ANSWER Holiday stamps
2. List the security features found in a domestic money order - ANSWER
Security strip (usps), been Franklin watermark, dollar amount (discoloration,
tamper)
3. Where should you look for a list of lost or stolen money orders - ANSWER
Postal bulletin
4. What is the max for domestic money order - ANSWER $1000
5. What is the max for international money order - ANSWER $700
6. what surcharge applies to items/parcels over 108 but no more than 130in -
ANSWER oversize /parcel post
7. PS Form 3816 - ANSWER COD
8. PS Form 3816-AS - ANSWER More than 3 COD articles are mailed at one
time
9. DDD1 - ANSWER Weighs less than 13 oz
,10.DDD2 - ANSWER Weighs more than 13 oz
11.Magazines, newspaper, must be printed at least 4x's times a year from a
creditable organization - ANSWER Periodicals
12.Parcel post, bonded printed matter media mail, library mail - ANSWER
package services
13.POM - ANSWER Postal Operations Manual If a customer would like to
mail cremated remains, which product must the customer use when mailing -
ANSWER PME
14.Can customers visit to determine if an item is mailable - ANSWER Yes,
properly packaged
15.Other Regulated Material (ORM-D) packaged can be shipped by -
ANSWER Retail Ground. Surface mail only
16.Firearms, intoxicating liquors, and cigarettes are categorized as: -
ANSWER Restricted Matter
17.Failure to comply with the Bank Secrecy Act (BSA) could result in
significant fines of more than ____________ per day per incident. -
ANSWER $50,000
18.The customer can request a cashback option when using a debit card up to -
ANSWER $50 in increments of $10
,19.All postal products and services can be purchased by credit card EXCEPT. -
ANSWER Money Orders
20.The best time to complete PS 8105B Suspicious Transaction Report is -
ANSWER After the customer has left
21.Advance deposits must be remitted before - ANSWER Excessive cash
builds up in the SSA's till
22.The SSA must complete PS 8105A Funds Transfer Report when customer
purchases Money Order equaling more than and cashing check equaling
more than - ANSWER $3,000 (Money order/gift cards) Cashing check
$10,000+
23.When filling out 8105B suspicious transaction report SSA should not -
ANSWER Collect from safe distance inside building. Never inform
customer you are completing form
24.Official Source for updates and updated bi-weekly - ANSWER Postal
bulletin
25.Does this package contain anything liquid, fragile, potentially hazardous'
such as/like perfume or lithium batteries? - ANSWER 6 Part of HAZMAT
question
, 26.Tells you when and how to display the POW flag - ANSWER Postal
Bulletin
27.POW - ANSWER Prisoner of War
28.Bears only stamps as postage weights more than 13 oz and was not excepted
at retail counter. - ANSWER Anonymous Mail
29.PVI - ANSWER Postage Validation Imprinter
30.AMU - ANSWER Anonymous Mail Unit
31.Words that generate a negative feeling - ANSWER Trigger Words
32.Words that make us feel relaxed and composed - ANSWER Calming Words
33.What does POS stand for - ANSWER Point of Service
34.Postal Bulletin, Retail Digest, LMS, Emails, service talks, postal message
center, news link are all - ANSWER Retail Communication Channels
35.SSK, ATM, Stamps by mail, USPS.COM, CPU, Village post offices, mobile
retail units, stamps-to-go, stamps by phone, approved shippes, - ANSWER
10 expanded access channels
with Detailed Answers
1. Provides date and time of delivery, free when you purchase Priority mail
now called USPS Tracking - ANSWER Delivery Confirmation Collection
of seasonal stamps for all cultures - ANSWER Holiday stamps
2. List the security features found in a domestic money order - ANSWER
Security strip (usps), been Franklin watermark, dollar amount (discoloration,
tamper)
3. Where should you look for a list of lost or stolen money orders - ANSWER
Postal bulletin
4. What is the max for domestic money order - ANSWER $1000
5. What is the max for international money order - ANSWER $700
6. what surcharge applies to items/parcels over 108 but no more than 130in -
ANSWER oversize /parcel post
7. PS Form 3816 - ANSWER COD
8. PS Form 3816-AS - ANSWER More than 3 COD articles are mailed at one
time
9. DDD1 - ANSWER Weighs less than 13 oz
,10.DDD2 - ANSWER Weighs more than 13 oz
11.Magazines, newspaper, must be printed at least 4x's times a year from a
creditable organization - ANSWER Periodicals
12.Parcel post, bonded printed matter media mail, library mail - ANSWER
package services
13.POM - ANSWER Postal Operations Manual If a customer would like to
mail cremated remains, which product must the customer use when mailing -
ANSWER PME
14.Can customers visit to determine if an item is mailable - ANSWER Yes,
properly packaged
15.Other Regulated Material (ORM-D) packaged can be shipped by -
ANSWER Retail Ground. Surface mail only
16.Firearms, intoxicating liquors, and cigarettes are categorized as: -
ANSWER Restricted Matter
17.Failure to comply with the Bank Secrecy Act (BSA) could result in
significant fines of more than ____________ per day per incident. -
ANSWER $50,000
18.The customer can request a cashback option when using a debit card up to -
ANSWER $50 in increments of $10
,19.All postal products and services can be purchased by credit card EXCEPT. -
ANSWER Money Orders
20.The best time to complete PS 8105B Suspicious Transaction Report is -
ANSWER After the customer has left
21.Advance deposits must be remitted before - ANSWER Excessive cash
builds up in the SSA's till
22.The SSA must complete PS 8105A Funds Transfer Report when customer
purchases Money Order equaling more than and cashing check equaling
more than - ANSWER $3,000 (Money order/gift cards) Cashing check
$10,000+
23.When filling out 8105B suspicious transaction report SSA should not -
ANSWER Collect from safe distance inside building. Never inform
customer you are completing form
24.Official Source for updates and updated bi-weekly - ANSWER Postal
bulletin
25.Does this package contain anything liquid, fragile, potentially hazardous'
such as/like perfume or lithium batteries? - ANSWER 6 Part of HAZMAT
question
, 26.Tells you when and how to display the POW flag - ANSWER Postal
Bulletin
27.POW - ANSWER Prisoner of War
28.Bears only stamps as postage weights more than 13 oz and was not excepted
at retail counter. - ANSWER Anonymous Mail
29.PVI - ANSWER Postage Validation Imprinter
30.AMU - ANSWER Anonymous Mail Unit
31.Words that generate a negative feeling - ANSWER Trigger Words
32.Words that make us feel relaxed and composed - ANSWER Calming Words
33.What does POS stand for - ANSWER Point of Service
34.Postal Bulletin, Retail Digest, LMS, Emails, service talks, postal message
center, news link are all - ANSWER Retail Communication Channels
35.SSK, ATM, Stamps by mail, USPS.COM, CPU, Village post offices, mobile
retail units, stamps-to-go, stamps by phone, approved shippes, - ANSWER
10 expanded access channels
